Operations Analyst

Build Your Future Here:

Thinking of changing jobs or starting your career at a growing company with an award-winning culture? Well, you are in the right place. Join us on our journey to being the Best Community Bank in America. Our motto is Working Together. Building Success. and by joining Peoples Bank, we will work together to help you achieve your career goals, just like we help thousands of clients reach their financial goals.

Peoples Bank is one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio, West Virginia, Kentucky, Virginia, Washington D.C. and Maryland. We also have Specialty Finance offices in Minnesota, Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities. The Peoples Bank Foundation has donated over $8 million to local organizations since its inception in 2003.

We are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank and work:

• American Banker Best Banks to Work For in 2021, 2022, 2023, 2024 and 2025
• Top Workplaces USA national award in 2022, 2023, 2024 and 2025
• Newsweek's America's Best Banks 2023 and 2024
• Newsweek's America's Greatest Workplaces 2024 and 2025
• Forbes America's Best Banks 2024 and 2025
• Forbes Best-in-State Banks 2020, 2021 and 2025
• TIME's America's Growth Leaders 2026 award winner

At Peoples Bank, we know that there is more to life than work. But we also understand that the quality of the work environment and employee benefits can greatly impact an associate's life. That's why we seek to create a great benefits package for our associates including: 401(k) retirement plan with an employer match, employee stock purchase plan, various education assistance programs such as student loan and tuition paydown/reimbursement, paid vacation, and holidays, and much more. For full details of our benefits offerings, please visit: peoplesbancorp.com/about-us/find-a-career/

Job Purpose:

This position will lead and coordinate, with various operational teams, in the identification, development and implementation of effective systems and procedures to support the business objectives of the Company. Will gain thorough knowledge of various operations processes and will recommend changes to improve efficiencies, reduce costs, or standardize processes.

Job Duties:

• Lead and coordinate assigned bank projects implementing new processes or systems
• Through rotational assignments, cross-train to assist various Operations departments in executing daily responsibilities
• Gain thorough knowledge of core banking and related systems, workflows and internal controls, and leverage knowledge to implement process improvement opportunities
• Administer, manage, support and maintain assigned banking systems as necessary
• Establish, develop, and maintain strong, professional working relationships with management of various departments and respective support staff to improve cross-departmental communications, foster teamwork, and build partnerships
• Report out various operational metrics and trends to senior management
• Lead data mapping and data conversion efforts during mergers and acquisitions
• Coordinate post-conversion activities including the development and execution of testing plans to ensure data conversion accuracy and perform account audits to ensure system data is consistent with contractual requirements of loan documents, terms and conditions, etc.
• Will perform special projects as assigned

Normal work hours are 8:00 am to 5:00 pm Monday - Friday, with a need of more time as special projects dictate.

Education, Job Skills and Qualifications:

• Bachelor's Degree in Business Administration, Finance, Accounting or related field required
• Prior banking, project management, leadership or process improvement experience preferred.
• Strong project management, organizational, problem solving and analytical skills
• Excellent verbal and written communication skills
• Fluent in the development and use of spreadsheets and other analytical tools
• Ability to work with internal and external customers for timely and accurate resolutions to issues
• Ability to prioritize and effectively manage time to meet deadlines
• Excellent interpersonal skills and possess the ability to be a team player in a professional team setting
• Team Player

Basic Qualifications:

• Bachelor's Degree in Business Administration, Finance, Accounting or related field

Equal Opportunity Employer M/F/Disabled/Vet;

If you are unable to complete this application due to a disability, contact humanresources@pebo.com to ask for an accommodation, alternative application process or other inquires.