Order Entry Clerk

The Order Entry Clerk I is responsible for receiving and entering customer orders. The primary duties and responsibilities will be to perform work in accordance to the essential job activities.

Duties and Responsibilities

• Receive, enter and process customer orders
• Process scrap orders
• Disposition and distribution of denied warranties and customer approved orders
• Daily log updates
• Production reporting
• Assist with training as needed
• Identify, assist, and troubleshoot with technicians, management and customers with order investigations as needed
• Sort and distribute incoming product
• Ship confirmation of orders
• Assist with denied warranties as needed
• Practice 5S and safety
• Take appropriate corrective action for continuous quality improvement and customer satisfaction
• Able to react to change effectively and handle other tasks as assigned, including working other shifts as needed

Physical Demands

• Repetitive motion
• Must be able to lift up to 30 pounds

Education and Experience Requirements:

• High School or GED diploma required
• Proficient in Microsoft Office
• Basic math and computer skills required
• Excellent 10 key and typing skills
• Fluency in English with strong communication skills, written and oral

Internal Qualifications:

• No final warnings
• No more than 6 attendance points
• Efficiency and Quality goal met for previous 3 months
• Must be in current role for 6 months
• Must meet all job description requirements