Medical Assistant - SU Residential (40 hours)

Medical Assistant SU Residential (40 hours)

Schedule: Mon-Fri (first or second shift), possible Saturdays

Location: Johnston, RI

Community Care Alliance is seeking a friendly and organized Medical Assistant to grow our team at the Wilson House in Pawtucket, RI. Wilson House is a 16-bed supervised residential treatment program for adult men in early recovery from substance use disorders.

Job responsibilities will include:

• Maintaining a warm, welcoming atmosphere at the front desk
• Answering phone calls and performing other clerical/reception duties
• Building supportive relationships with clients, directing client inquiries to relevant staff with appropriate level of urgency
• Transporting clients to external appointments, accompanying clients to medical appointments as needed
• Overseeing toxicology screens, packaging and shipping specimens
• Maintaining inventory of medications and medical equipment
• Coordinating closely with residential nurse to alert them of any medical concerns and communicate guidance to relevant staff
• Maintaining med sheets for each client with up-to-date medications, doses, and documentation of administration (or client refusal)
• Coordinating with pharmacies and prescribers to coordinate refills and resolve any prescription access issues
• Reconciling medications for new admissions
• Collaborating with intake coordinator to assist with admissions and referrals
• Collaborating with the clinical team to ensure clients secure medical discharge appointments and have necessary prescriptions set
• Facilitate groups on health/wellness topics, with guidance of clinical team
• Other administrative, secretarial, and client care duties as assigned

Qualifications/Requirements:

• CMA certification preferred

o CNA certification and/or 2 years work experience in a related capacity in the medical or behavioral health field may be considered in lieu of CMA certification

• One year experience in customer service (medical reception preferred)
• Proficiency in Microsoft Office
• Drivers license
• Fluent in Spanish is preferred, but not required (language stipend available)
• Experience working with clients from diverse backgrounds
• Ability to handle crisis situations and interface with clients and colleagues in a calm, trauma-informed, and responsible manner

About the organization:

Community Care Alliance provides an array of services that promote wellness within the community. Our goal is to help individuals become healthier, self-reliant and better informed to meet their unique economic, social and emotional challenges.

Community Care Alliance is an Affirmative Action / Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, age, national origin or disability.

Military friendly employer!