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Job title: Medical Information Scientist
Location: Florham Park, NJ 07932 / Mettawa, IL 60045 / Irvine, CA 92614
Work Model: Hybrid Work Model (3 days onsite, 2 days remote)
Assignment Length: 6-month contract
Position Overview:
- The Medical Information Scientist is responsible for responding to medical information inquiries related to pharmaceutical products from healthcare professionals and consumers.
- The role focuses on delivering accurate, timely, and evidence-based responses while ensuring compliance with regulatory and corporate standards.
- This position supports internal teams as well as external stakeholders such as physicians, pharmacists, nurses, external experts, and patients.
- The candidate will utilize scientific literature, clinical guidelines, and internal data to provide clear and medically appropriate responses.
- Most inquiries are handled through written communication, primarily email, as healthcare providers typically prefer detailed written responses for complex clinical or data-related information.
- The role also includes identifying gaps in response content and collaborating with internal teams to develop new medical information materials and global content used to address future inquiries.
- Candidates typically begin supporting one therapeutic area (oncology or immunology) and may later be trained to support additional therapeutic areas depending on business needs.
Qualifications:
- Prior Medical Information experience with Bachelor's degree required.
- Advanced healthcare-related degree preferred such as:
- PharmD, PhD in Health Sciences, MD or DO, Nursing (RN or equivalent), or Physician Assistant (PA)
- Clinical experience is ideal.
- Experience in oncology or immunology would be a bonus.
- Familiarity with medical information inquiry management platforms such as Veeva Vault or Salesforce.
- Experience interacting with healthcare providers or external medical stakeholders.
- Candidates must be comfortable working with technology and learning internal systems quickly.
- Candidates must be able to support the hybrid work schedule at one of the designated site locations.
- Proficiency with Microsoft Office applications including:
- Microsoft Word, Microsoft Excel, Microsoft PowerPoint
- Experience working with database systems and software applications.
- Ability to quickly learn internal systems and new technologies.
- Candidates who come purely from bench laboratory research would be less aligned with the role.
Key Responsibilities
- Respond to medical information inquiries from healthcare providers and external stakeholders regarding pharmaceutical products.
- Develop and maintain expertise in assigned therapeutic areas including product knowledge, disease states, treatment guidelines, labeling, and clinical data.
- Provide clear, accurate, and timely medical responses using approved medical content, scientific literature, and internal resources.
- Evaluate clinical literature, guidelines, and data to support the development of medically accurate responses.
- Identify gaps in existing response content and escalate requests when approved responses are not available.
- Assist in the development, maintenance, and approval of global and region-specific medical content documents.
- Support the preparation and maintenance of medical information content including literature summaries and clinical guidelines.
- Ensure all medical responses comply with regulatory standards, corporate policies, and medical communication guidelines.
- Review and support approval of medical content, including complex or sensitive medical information.
- Collaborate with cross-functional internal teams to develop and maintain core medical information materials.
- Identify insights and trends from incoming medical information inquiries.
- Adapt communication of medical information for different audiences including healthcare professionals and consumers.
Required Skills and Competencies:
- Strong attention to detail with the ability to manage multiple priorities while maintaining high-quality work.
- Strong analytical and critical thinking skills for evaluating scientific literature and interpreting complex clinical data.
- Excellent written and verbal communication skills in English with strong medical writing and documentation abilities.
- Ability to work collaboratively within cross-functional teams.
- Highly organized with strong multitasking abilities.
- Ability to adapt quickly to new technology platforms and internal systems.
- Strong interpersonal and communication skills when interacting with internal teams and external stakeholders.
- Understanding of regulatory and compliance requirements within the pharmaceutical industry.
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