Freight Audit, Process & Pay (FAPP) Analyst

Job Description:

Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

WHAT YOU NEED TO KNOW:

We are seeking a highly analytical and detailoriented Freight Audit, Process & Pay (FAPP) Analyst to support and enhance our transportation and logistics financial operations. In this role, you will lead costsavings analysis, develop programs that increase efficiency for account holders, and strengthen data visibility across the freight audit process. You will oversee key provider accounts-including managing user access, issue resolution, and performance monitoring for carriers such as FedEx-and serve as the primary liaison to our external freight audit and payment provider. By identifying process gaps, driving automation, and ensuring accurate, timely freight billing, you will play a critical role in improving financial accuracy, optimizing transportation spend, and elevating the overall effectiveness of our supply chain operations.

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):

• Generate, analyze, and interpret operational and KPI reports to support daily freight audit activities.
• Create and refine autocoding rules to reduce manual touches and strengthen audit accuracy.
• Troubleshoot system, provider, and user issues impacting invoice processing or data flow.
• Investigate, validate, and resolve freight billing discrepancies, credits, accessorial fees, and claims.
• Review accounts for accessorial accuracy and identify costsaving opportunities.
• Monitor FAPP system performance and coordinate resolution of providerrelated or technical issues.
• Conduct costbenefit and costreduction analyses to identify opportunities for improved transportation spend efficiency.
• Evaluate logistics processes and recommend improvements to enhance accuracy, speed, and automation.
• Partner with crossfunctional teams to identify operational gaps, resolve issues, and implement sustainable solutions.
• Maintain strong working relationships with transportation providers, internal stakeholders, and field teams.
• Support automation and processimprovement initiatives to streamline freight audit workflows.

The salary range for this position is $ $86-90k

This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded.

Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

The role is remote/workfromhome, with the requirement that the selected candidate reside anywhere within the United States.

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):

• Education: Bachelor's degree in Logistics, Supply Chain, Business Administration, or related field.
• Experience: Minimum of 3 years of experience in logistics, transportation, or supply chain analysis.
• Demonstrated ability to manage vendor relationships and coordinate with external audit/payment providers.
• Strong understanding of supply chain operations, supply chain management systems

Skills:

• Advanced Excel skills (VLOOKUP, Pivot Tables, data analysis tools).
• Strong analytical, problemsolving, and criticalthinking abilities.
• High level of accuracy and attention to detail when working with financial and operational data.
• Excellent written and verbal communication skills for collaborating with internal teams and transportation providers.
• Ability to identify process gaps, propose solutions, and support automation initiatives.
• Strong organizational skills with the ability to manage multiple accounts, issues, and timelines simultaneously.
• Ability to work independently and proactively in a fastpaced, deadlinedriven environment.

BENEFITS FOR YOU:

As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce.American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights