Medical Appointment Clerk

Location: Naval Health Clinic Hawaii - Makalapa
Citizenship Requirement: U.S. Citizen
Employment Type: Contract

The Medical Records Clerk supports the management, organization, and maintenance of patient medical records in accordance with federal, DoD, and clinic-specific directives. This position ensures accurate documentation, proper filing, and adherence to regulatory standards to support high-quality patient care and clinic readiness.

High School Diploma

• Proficiency with Microsoft Word and Excel
• Ability to read, write, speak, and understand English fluently
• Strong communication and customer service skills
• Ability to stand, sit, or walk for extended periods

• None required beyond Basic Life Support if applicable

• Must be a U.S. Citizen

• Initiate, maintain, and update medical records in accordance with established directives and regulatory requirements.
• File military medical forms and documentation into official patient records accurately and promptly.
• Search for missing records or paperwork; request additional documentation related to patient treatment as needed.

• Prepare reports related to medical records statistics when required.
• Participate in facility records reviews as part of quality assurance and accreditation standards.
• Retire medical records following prescribed regulatory guidelines.

• Collaborate with clinic staff to ensure efficient documentation flow and timely updates.
• Maintain confidentiality and comply with HIPAA and DoD privacy standards at all times.

• Strong attention to detail and organizational skills
• Ability to follow standardized procedures and maintain strict accuracy
• Experience in a medical or military healthcare environment (preferred)