New

Virtual Medical Assistant

Mass General Brigham Community Physicians
United States, Massachusetts, Somerville
399 Revolution Drive (Show on map)
Mar 14, 2026
Mass General Brigham's Population Health team is committed to improving preventive care delivery for older adults through innovative, accessible, and patient-centered virtual care. You will support the new Annual Wellness Visit Program. You will also have the opportunity to support other programs, of similar patient populations, to support patient volumes. Under the direct supervision of a provider, the Population Health Medical Assistant plays a critical role in this mission by partnering with Advanced Practice Providers (APPs) to deliver seamless, high-quality virtual visits. Through careful preparation, documentation, and patient engagement, the PHSO Medical Assistant (MA) ensures each visit is efficient, comprehensive, and personalized to the patient's needs. This position supports the Population Health team's broader goal within the new program. 1.Increasing completion rates for Annual Wellness Visits among Medicare patients. 2.Enhancing access to preventive care through virtual modalities. 3.Reducing provider administrative burden and optimizing clinical workflows. 4.Coordinating follow-up visits 5.Assisting to gather information outstanding to close care gaps 6.Supporting PHSO programs annual wellness visits, cardiac kidney metabolic, advanced chronic kidney disease programs in clinical support responsibilities as a medical assistant to these teams As part of the Population Health department, this role contributes to Mass General Brigham's systemwide efforts to improve quality, equity, and patient experience while supporting sustainable, value-based care for aging populations. What You'll Bring High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Basic Life Support [BLS Certification] preferred Certified Medical Assistant - Active Certification required Direct MA experience or medical field work 1-2 years at least required Experience with annual visits, rooming and supporting geriatric patients who receive Medicarebenefits is a plus Skills for Success The MA supports geriatric population and supports the provider. MA will conduct wellness visits virtually. This role conducts virtual annual assessments. Duties include conducting initial assessment and virtual rooming, vital signs, as well as risk assessment is important with patients to update provider on their history. Exceptional interpersonal and communication skills are essential for success in this position. Ability to prioritize tasks in complex and busy environments. Accuracy and attention to detail. Comply with all local, state, and federal privacy and confidentiality rules and regulations. Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens. Comprehensive knowledge of medical terminology, procedures, and protocols. Proficiency in electronic health record (EHR) systems and medical office software. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Managing one's own time and the time of others Working Model Requirements M-F Eastern Business Hours required Daily shifts start at 8am or 830am ET, must be flexible for provider schedule Onsite at Assembly Row, 1x every two weeks on Tuesdays. Virtual visits are completed from the office Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.