Senior Facilities Coordinator (Management Analyst III)

Come join our dynamic team as a Senior Facilities Coordinator with NCS!

This position leads operations and drives impactful projects that support our agency's mission, vision and values in meeting the needs of individuals and communities across Fairfax County. This is an exciting opportunity to oversee the policies, processes, and maintenance that support both county-owned and leased facilities while directly contributing to the success of community-oriented spaces.

As the Senior Facilities Coordinator, you will take the lead in managing all aspects of daily NCS facility operations, including reviewing workflows, improving operational efficiency, and implementing changes to policies and processes. You'll play a key role in guiding the Facilities and Operations Unit forward, supervising team members while strategically addressing facility challenges. Your expertise will shape everything from building renovations and capital improvement projects to space planning and equipment purchasing across multiple operating sites.

This position also provides opportunities to collaborate with senior leaders and organizations, acting as the main point of contact for facility-related matters. You'll represent NCS in interactions with the Fairfax County Facilities Management Division, address property management issues at leased sites, oversee major construction and refurbishment projects, and manage resources critical to maintaining high-functioning facilities. Along the way, your research and project oversight will ensure long-term success and optimal use of our community spaces.

The ideal candidate will be a strategic thinker with a passion for planning and problem-solving, a detail-oriented manager who can supervise effectively, and a strong communicator who thrives in collaborative settings. Technical expertise, organizational skills, and the ability to balance multiple priorities are essential for success in this role.

At NCS, you'll find a collaborative, forward-thinking environment where your ideas and contributions will be valued. This position offers you the chance to take ownership of key initiatives and make a tangible impact in the community, all while advancing your career through meaningful, hands-on experience.

Other key responsibilities include but are not limited to:

• Initiates and implements overall NCS facility rules and operations as deemed necessary by program manager.
• Develops policies and procedures for efficient and effective operations for the Facility and Operations unit.
• Manages NCS's internal work order process and SharePoint system, and facilitates updates as needed.
• Supervises and coordinates with the Management Analyst I position (Facilities Coordinator) within the unit.
• Provides direct personnel oversight, including day-to-day work functions and HR requirements.
• Coordinates and implements physical needs, maintenance, upkeep, and ordering of equipment for all NCS operating facilities (county-owned and leased facilities) in Fairfax County.
• Conducts independent research and analysis for projects/purchases and work functions, in terms of overall policy and procedure development and project management.
• Manages high-level, complex projects related to effective and efficient operations of NCS sites to include capital improvement projects, facility refurbishments, building renovations, new construction, space planning, and all other operational needs at sites.
• Leads NCS processes and resources to independently complete small projects as needed for the agency.
• Provides oversight and management throughout the implementation phase of new agency facility-related contracts.
• Serves as a main point of contact for NCS facilities for BOS, agency senior leadership, and other senior managers in partnering agencies.
• Point of contact for Facility Management Leasing and property owner/property manager relation issues at leased NCS sites.
• Serves as the agency liaison with Fairfax County Facilities Management Division (FMD) and county contractors.
• Actively participates and represents NCS when needed on planning activities.
• Interacts with and provides responses to a wide customer base from other county agencies;
• Manages complex work issues and prioritization of tasks to include the timely routing and documenting of requests.
• Provides and promotes customer service and effective communication with agency staff and other county partners.

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an-all inclusive list).
Considerable knowledge of mission, goals, and objectives of the organizational unit, program, or activities to which incumbent is assigned;
Considerable knowledge of the principles, practices, and techniques relating to the functional area of business operation (e.g. personnel, budgeting and financial management, contract administration and management);
Knowledge of the principles, practices and techniques governing management, organization, operations and programmatic services;
Ability to identify possible solutions for solving business problems;
Ability to evaluate proposals and solutions in terms of benefits, costs, and overall impact on the project, program, or organization;
Ability to make oral presentations to department management, other departments, or the public;
Ability to write detailed, accurate reports, grants, or solicitations for pertinent areas of administration;
Ability to use word processing and presentation software to prepare documents, and to use spreadsheet and statistical analysis software packages to store, manipulate, analyze and present data;
Ability to supervise and train staff;
Ability to lead assigned employees, including delegating and reviewing work assignments, providing coaching and guidance, monitoring and evaluating performance, and supporting training and development planning.

MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following: (Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")
Graduation from an accredited four-year college or university with a bachelor's degree in field related to the assigned functional area; Plus four years of professional work experience within the functional area.

CERTIFICATES AND LICENSES REQUIRED:
Valid driver's license

NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check, a Child Protective Services Registry check, and a driving record check to the satisfaction of the employer.

Additional Work Schedule Requirements: For special assignments/deadlines, alternate/flex schedule or comp time may be required.

PREFERRED QUALIFICATIONS:

• Strong project management skills and experience in managing multiple construction and logistical projects at the same time, highly organized.
• Experience in resource and property management.
• Contract management experience.
• Familiarity with emergency planning and continuity of operations.
• Experience with identifying and producing resolutions for facility ADA and Risk Management issues.
• Experience conducting research, collecting data, and/or preparing reports; ability to analyze data and reports.
• Experience in facilities management, space planning, and vendor relations.
• Experience with procurement processes and equipment inventories.
• Knowledge of licensing requirements for county and childcare facilities, and other programs where applicable.
• Strong communication and interpersonal skills.
• Excellent customer service skills.
• Strong computer and database skills. Proficiency in Microsoft Office Word and Excel.
• Strong supervisory skills and personnel management experience.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov EEO/AA/TTY.

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