Office Manager

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships

CORE RESPONSIBILITIES AND TASKS

• Manage day-to-day office operations, including general office upkeep, management of supplies, basic mailroom functions, and onboarding and offboarding logistics
• Serve as first point of contact for employee inquiries and provide support for culture and engagement activities.
• Manage facilities and building operations, including maintenance issue tracking, space planning and seating coordination, and oversight of tenant improvement projects in partnership with Real Estate and Finance to ensure alignment with HQ standards.
• Administer all office security and access systems, including badge creation and permissions management, maintenance of access and parking records, security compliance tracking, and ensuring proper protocols for new-hire badging, office entry, and workstation setup.
• Provide hands-on support for in-office technology including conference room systems, printers, white-noise and UPS equipment, basic network troubleshooting, and coordination of e-cycling and outdated IT inventory.
• Support Digital Asset Management workflows including uploading and organizing assets with accurate metadata, handling expirations and bulk file prep, supporting digital retailer portals, etc..
• Support cross-platform asset-gathering projects (such as archived file retrieval) and provide Egnyte usage and reporting metrics.

POSITION REQUIREMENTS:

FORMAL EDUCATION:

Required:

• High School Diploma

Preferred:

• Bachelor's degree preferred but not required. Associate degree or equivalent work experience acceptable

KNOWLEDGE & EXPERIENCE:

Required:

• 3-5+ years of experience in office and facilities operations, including managing supplies and mailroom workflows, coordinating vendors, and submitting/tracking building service requests (HVAC, plumbing, repairs, cleaning, signage).
• Basic troubleshooting skills for conference room technology, printers, WiFi, Ethernet, and other workplace IT systems.
• Experience administering building access systems, including issuing badges and managing access permissions.
• Experience coordinating small facilities projects or office improvements, including working with external vendors or contractors.
• Ability to manage purchase orders, invoices, and basic budgeting or tracking.
• Strong communication and customer service skills; Excellent organization, multitasking, and problem-solving abilities in a fast-paced environment.
• Knowledge of workplace safety procedures, emergency response coordination, or facility compliance requirements.

Preferred:

• Experience partnering with Real Estate, Finance, or Facilities teams on tenant improvements, space planning, or vendor selection.
• Experience with digital asset systems such as Egnyte, SW Mall, Azure Cold Storage, or similar DAM platforms.
• Ability to handle metadata, version control, bulk uploads, asset expiration workflows, and file formatting tasks (e.g., splitting PDFs).
• Experience with FedEx Ship Manager, building management portals, security camera systems, or office technology monitoring tools.

TECHNICAL/SKILL REQUIREMENTS:

Required:

• Proficiency with Microsoft Office Suite (Outlook, Excel, Word, Teams, SharePoint).

Preferred:

• Knowledge of UPS (Uninterruptible Power Supply) systems, white noise systems, and small office tech infrastructure.
• Experience running usage reports, metadata management, version control, and file formatting (e.g., splitting PDFs).
• Experience using FedEx Ship Manager or similar shipping/logistics platforms.
• Knowledge of badge security or surveillance systems, including camera administration.
• Understanding of building operations, including HVAC, plumbing, waste disposal, and safety procedures.
• Process improvement mindset with the ability to streamline office workflows.
• Ability to handle confidential or sensitive information with discretion.