New

Customer Service Representative

Emerson Hospital
$18.00 - $24.00 / hr
United States, Massachusetts, Concord
Mar 17, 2026
Customer Service Representative Job Ref: 33902 Category: Clerical & Administrative Support Location: 133 Old Road to Nine Acre Corner, Concord, MA 01742 Department: Service Response Center Schedule: Per Diem Shift: Variable Shifts Hours: 6am-6:30pm, 6am-4:30pm, 7am-3:30pm, 930am-6pm Pay Range: $18.00 - $24.00 per hour Job Summary Reporting to the Customer Service Supervisor, the position handles all inquiries from patients and must be responded to in a courteous and timely manner. Responsible to work with patients on various diets and assist them in a nutritious meal selection. Minimum Qualifications Education HS Diploma; college degree preferred. Experience Minimum 1 year office/clerical experience in hospital and/or medical business office setting, including professional telephone skills. Licensure and/or Certification N/A Skills Working knowledge of the Meditech system. Excellent communication and correspondence skills. Excellent customer service skills. Ability to read, write, and communicate in English. Strong computer skills. Ability to maintain confidential information. Assist with patient meal selection Work with patients on various diets To apply, please visit: https://jobs.emersonhospital.org/job/customer-service-representative-clerical-administrative-support-cat-emerson-hospital-16801/ Copyright 2025 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-7e3aab958246b5449fef20fd400334c0