Who CITY is:
St. Louis CITY is more than just the newest local MLS soccer team, we have quickly become the heartbeat of St. Louis and are leading the frontier of an emerging cultural renaissance. Join our growing family of 500+ visionaries in a fun and fast-paced work environment that provides unmatched potential for new ideas, personal growth, and immediate impact.
Who you are:
CITY provides a progressive and supportive workplace that lets YOU be YOU. We value unique experiences and perspectives, and we hire employees who leverage their differences to add value. Feel the impact of your ideas come to life as you join in the thunderous roar of 22,500 impassioned fans at our state-of-the art facility.
What CITY does:
Join us today in the mission of uniting the St. Louis Region and redefining what it means to be a soccer team.
Role Summary:
The Manager, Events leads the planning, sales support, and execution of private stadium events, club and fan-facing events, and year-round stadium district programming for over 200 events annually. This role is responsible for driving event revenue, maximizing stadium utilization, and delivering exceptional experiences that reflect the club's brand and values.
This individual will play a key role in setting event revenue goals, developing programming strategies, and supporting a high-performing events team in a fast-paced professional sports environment.
Job Responsibilities:
- Lead the planning and execution of private events, matchday activations, and fan-facing programming from concept through post-event reconciliation, delivering exceptional hospitality and memorable guest
- experiences.
- Serve as the primary relationship manager for event clients, providing a high-touch, concierge-style experience for planners from initial inquiry through event completion.
- Oversee and mentor full-time event management staff, ensuring consistent service standards and operational excellence.
- Curate customized event experiences that bring each client's vision to life while showcasing the stadium as a premier hospitality and entertainment venue.
- Work cross-functionally and collaboratively with internal departments (Operations, Marketing, Partnerships, Community Relations, Ticketing) to ensure events align with the club's brand and fan experience standards.
- Drive revenue through private events, stadium rentals, and creative programming that maximizes year-round stadium utilization.
- Lead client consultations, stadium tours, and proposal development, ensuring a seamless and professional booking experience.
- Oversee the full event lifecycle including layouts, run-of-show development, vendor coordination, and on-site execution to ensure flawless event delivery.
- Build and maintain strong relationships with private event clients, internal departments, stadium vendors, and hospitality partners to deliver elevated event experiences.
- Track budgets, revenue performance, and key event metrics while identifying opportunities to enhance service, efficiency, and guest satisfaction.
- Identify and develop new programming concepts, revenue streams, and business opportunities that maximize non-matchday stadium activation while maintaining a strong pipeline of clients.
- Maintain a strong understanding of stadium capabilities and operational requirements.
- Assist in setting team priorities, timelines, and performance standards to ensure successful event delivery.
- Support the Senior Director of Events with strategic planning and large-scale event execution.
- Support department operations including event documentation, asset management, and matchday responsibilities as assigned.
Skills & Qualifications
Interested candidates should possess the following:
- 4-6 years of experience in event management, venue operations, sports, hospitality, or related field.
- Demonstrated success in client relationship management while contributing to team revenue goals.
- Strong project management and organizational skills with the ability to manage multiple priorities.
- Excellent communication and cross-functional collaboration skills.
- Strong organizational skills with an eye for detail.
- Exceptional customer relationship management skills.
- Ability to coordinate and lead multiple tasks and projects while managing time effectively.
- Must be a self-starter and goal-driven with a passion for their work.
- Ability to work calmly in a fast-paced environment.
- Significant experience with creative thinking and problem-solving and a solutions-oriented attitude.
- High level of interpersonal skills to handle sensitive, confidential situations and information.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook), and event planning software (Tripleseat/Social Tables).
- Must be able to lift and carry items up to 50lbs.
- Availability to work flexible hours including nights, weekends, and holidays.
- Must be able to travel between office and stadium locations within the St. Louis metro area.
Pay Range: $60-65k plus up to a 15% bonus (bonus is subject to achieving sales/event management goals, annually)
St. Louis CITY SC is building a team that is passionate about their work, the success of our Club and the growth and revitalization of our region. We desire people who hold themselves and others accountable and are driven by setting new standards for fan engagement.
TKFC LC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law
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