Operations Training Instructor

Position Overview:
The Operations Training Instructor delivers training to all plant employees. This position develops and distributes training materials as well as designs, delivers, and evaluates the effectiveness of courses and materials. This position reports directly to the Director Lab and Quality.

Critical Factors for Success:

• Design, monitor, and identify improvement opportunities in the site master training plan to ensure quality training of new and existing employees.
• Evaluate the quality and content of training courses and provide feedback as appropriate to provide the best quality training to employees.
• Conduct needs assessments and develop training content alongside subject matter experts (SME) to ensure employees have all the information they need to safely and knowledgeably perform their jobs.

Responsibilities:

• Develop and deliver training on operational procedures, safety requirements and responsibilities, quality processes, and environmental standards and procedures utilizing the Intelex system
• Deliver new hire orientation and new hire plant operator training
• Build and support a network of operational trainers; organize "Train the Trainer" sessions, provide direction on training needs, and continue to coach and develop them
• Monitor and maintain accurate training records, interpret training metrics and follow up on metrics findings/actions
• Contribute to the training strategy and the development of specialized training development plans to operations leadership and training team
• Prepare and deliver training materials, job aids, presentations, CBT (computer based training), etc. in multiple media forums
• Plan training courses and collaborate with external vendors on customized training programs
• Conduct post-training evaluation to identify successes and improvement opportunities
• Prepare, deliver, and support audits
• Other duties and special projects as assigned by management

Requirements:

• High School Diploma or GED minimally required plus at least 3 years' experience with the development and delivery of training to industrial front-line workforce in manufacturing setting OR Associate's Degree in Communication, Training, Education, HR, Instructional Design, or related field from accredited College
• Previous work experience with supporting or facilitating various training delivery methods including classroom, virtual classroom, and eLearning
• Previous experience as user or administrator of Learning Management System
• Demonstrated ability to conduct training needs and gap analysis
• Technical proficiency with MS Office Suite including Outlook, PowerPoint, and Word
• Excellent interpersonal, communication, and presentation skills
• Compelling presence and effective public speaking skills to large groups in both classroom and field settings
• Flexibility in scheduling to accommodate training support for a 24-7 workforce
• Ability and willingness to spend time within hot, hazardous plant environment while wearing protective equipment with or without reasonable accommodation
• Ability and willingness to wear respirator directly against skin with or without reasonable accommodation

Preferred Qualifications:

• Bachelor's Degree in Communication, Training, Education, HR, Instructional Design, or related field from accredited College or University preferred, but not required
• Previous work experience using Quality Management Software (like Intelex) preferred, but not required
• Previous experience with video editing preferred, but not required

Compensation Information:
Salary Range: $76,600 to $122,400. This position is also eligible for a short-term incentive plan which is determined by the achievement of strategic objectives. The market rate for the role is typically at the midpoint of the salary range; however, variations in final salary are determined by additional factors such as candidate qualifications, relevant years of experience, geographic location, internal pay equity, and prevailing market conditions for the specific role.

Benefits: Gopher Resource is proud to offer a comprehensive benefits package that promotes the health, wellness, and financial security of our employees. List of benefit offerings include medical & pharmacy, dental, vision, health savings account (HSA), flexible spending account (FSA), dependent care spending account, life insurance, disability programs, telemedicine, parental leave, tuition support, legal insurance, identity theft protection, gym membership discounts, EAP, 401(k) with a company match, and paid time off (vacation, personal, bereavement, holidays).

Gopher Resource is an Equal Opportunity Employer.