New

Training Quality & Operations Coordinator

Maricopa County
parental leave, sick time, tuition reimbursement
United States, Arizona, Phoenix
301 West Jefferson Street (Show on map)
Mar 19, 2026
Posting Date 03/18/26 Application Deadline 03/22/26 Pay Range $60,000 - $85,500 annually Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is not eligible for overtime compensation. Job Type Unclassified Department Elections About the Position As the Training Quality & Operations Coordinator, you will provide strategic support for the development and delivery of departmental training programs for temporary election workers. In this role, you will ensure training materials, curriculum, and instruction align with federal, state, and local election law requirements while advancing best operational practice standards and strengthening adherence to established internal policies and procedures. In addition to training support, you will serve as a key operational partner to the Pre-Tabulation division by delivering training to temporary election workers and managing the flow of the room during peak election periods. Your work will help ensure secure, efficient, and accurate ballot processing operations during Countywide Elections. This role requires a confident communicator and strategic thinker who can balance big-picture quality assurance for all department training with hands-on operational support. The ideal candidate thrives in dynamic, high-accountability environments and is committed to continuous improvement, collaboration, and service excellence. About Us Maricopa County Elections serves over 2.5 million registered voters as they exercise their right to make informed decisions regarding the selection of local and national leaders and ballot measures. We believe in teamwork, creating a vibrant, exciting work environment, and pursuing opportunities to make a positive impact in the communities that make up the 4th largest and fastest-growing County in the United States! Our work supports elections in cities, towns, school districts, and special districts, and we look forward to welcoming you to our team! Proud to Offer Work with a greater purpose Tuition reimbursement Exceptional work-life balance, with hybrid work schedule options after the training period Opportunities for growth and development within Maricopa County Low-cost, high-value healthcare for you and your qualifying dependents Child care benefits, including access to our on-site center Maricopa County Kids Club, dedicated to serving Maricopa County families Paid vacation, sick time, and parental leave Extensive wellness program, including an incentive Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 12% monthly contribution rate that includes a 100% employer match on Day 1 Want to learn more about the County's Qualifying and Compensation Philosophy? Follow this link to learn more! Work With Us \| Maricopa County, AZ We Require Bachelor's degree in public administration, human resources, education, or a related field A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis Other Requirements Must be a registered voter in Maricopa County by the time of hire Must complete Secretary of State Training to receive Elections Officer Certification when offered next Mandatory overtime during all election cycles Must be willing to work second shifts or evening shifts We Also Value One or more years of training experience Proficiency in Microsoft Office Suite Advanced Microsoft Word skills Experience designing/creating computer-based training applications and learning management systems Experience supporting election activities Job Contributions Assists the Pre-Tabulation division with training and management of temporary workers during Countywide Elections Supports the development and improvement of training for temporary workers across various divisions Assist staff across various divisions with updates to written materials related to their training, such as job aids and presentations Provide coaching for staff leads on how to deliver more effective training to temporary workers Supports Pre-Tabulation by ensuring ballots are processed on schedule for tabulation, duplication, or reconciliation, with all necessary chain-of-custody documentation Participates in assessing the effectiveness of training programs and materials after the election. Provides support to the Compliance & Quality Control Officer on updating standards of work, tracking legislation, and other key department tasks. Working Conditions Exerting up to 20 lbs, occasionally, 10 lbs. of pushing, pulling, or lifting Requires sitting, walking, or standing to a significant degree Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions Frequent engagement with the public in person, by phone, or electronically Selection Procedure Consideration will only be given to candidates who submit online applications Candidates will be contacted primarily through email and their Workday online application profile Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive Maricopa County is an equal opportunity employer and is committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application process or to perform the essential functions of the position under the Americans with Disabilities Act (ADA), please contact MHRFeedback@maricopa.gov to initiate the interactive process. Apply Now!