Claims Technician - Davenport

What You'll Do

Asa ClaimsTechnician in our Davenport, IA office, you will:

• Analyze and process complex bills, checks, and invoices for proper coding and payment, including payments to law firms, claims suppliers, and injured workers. Research and resolve uncashed checks per company procedures,assistin securing IRS Form W-9documentsand ensure payments are codedproperly.

• Resolve title procurement issues with suppliers and customers. Coordinate document signatures with vehicle owners to align with state title compliance. Work with lenders to secure title and payoff information, letters of guarantee, and title copies.

• Work with electronic claim documents. Compile, prepare, organize, review, and distribute moderate to complex claims materials to respond to various claims requests, including subpoenas, legal requests, and insurance department complaints.

• Prepare a variety of state forms/filings according to claims and state regulations, including,reviewingand entering of claim data for proper completion and submission-Including electronic state filings for workers compensation claims.

• Collaborate with claims associates to schedule medical appointments for injured workers andassistwith complex claim referrals, including assembly and review of documents to attorneys, independent medical examiners, and other claims suppliers.

• Develop andmaintainknowledge of jurisdictional requirements and best practices withinassigneddepartments, ensuring all tasks and system edits are completed effectively and in compliance. Some functions may require training for state certification.

What it Takes

• High School Diploma or equivalent work experience

• Minimum 1 year of related work experience

• Customer Service experience is highly preferred

What You'll Receive

At Sentry, your total rewards go beyond competitive compensation. Below are some benefits andperksthatyou'llreceive.

• Sentry is happy to offerflexibilitythrough a scheduled Hybrid work model.Monday and Friday work from homeif you choose to, Tuesday through Thursdayyou'llwork inoffice.

• As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to yourstart,Sentry willprovide equipmentfor your home office.

• Meal Subsidyavailable for associates who report to an office.

• 401(K)planwith adollar-for-dollarmatch on yourfirst eight percent, plus immediate vesting to help strengthen your financial future.

• Continue your education and career development through Sentry University (SentryU) andutilizeourTuition Reimbursementprogram

• Generous Paid-Time Off plan for you to enjoy time out of the office as well asVolunteer-Time off

• Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellnessbenefitsto encourage a healthy lifestyle.

• Well-being andEmployee Assistanceprograms

• Sentry Foundationgift matchingprogram to encourage charitable giving.

About Sentry

We takegreat pridein making Forbes' list of America's Best Midsize Employers. A lot ofdifferent factorsgo into that honor, many of which contribute to your job satisfaction.

Our bright future is built on a longtrack recordof success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us,we'reone of the largest and financially strongest mutual insurance companies in the United States.We'rerated A+ by A.M. Best, the industry's leading rating authority.

Our headquarters is in Stevens Point, Wisconsin, with officeslocatedthroughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.

Get ready to own your future at Sentry. Opportunities await!

HR Specialist

Jessica Welsh

jessica.welsh@sentry.com

Equal Employment Opportunity

Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.