Tax Manager

Position Summary

The Tax Manager is responsible for end-to-end management of U.S. indirect taxes-including sales & use tax, gross receipts, excise (as applicable), property tax, business license taxes, and unclaimed property-ensuring accurate compliance, timely filings, audit readiness, and robust internal controls. This role partners closely with Accounting, Sales, Procurement, Legal, and Operations to optimize tax processes, maintain a defensible taxability matrix, manage nexus, and drive automation. You will lead and develop a high-performing team (2+ direct reports) and serve as the primary point of contact for tax authorities and external advisors.

Essential Responsibilities & Expectations

• Own the monthly/quarterly/annual sales & use tax lifecycle: data extraction, reconciliation, return preparation, e filings, payments, and journal entries.
• Oversee business license, property tax, gross receipts, excise (if applicable), environmental fees, and unclaimed property filings and remittances.
• Manage resale/exemption certificate collection, validation, and retention; maintain certificate expiration monitoring.
• Ensure controls over tax determination, return accuracy, approvals, and payment processes.
• Maintain a taxability matrix and product/service mapping; ensure accuracy in tax engine/ERP (AX 2012/D365 and CCH SureTax).
• Lead nexus monitoring (economic and physical), registration, and deregistration activities; assess impacts of business changes to established nexus.
• Serve as primary contact for state/local tax audits, notices, and inquiries; manage information requests, defend positions, and negotiate resolutions.
• Monitor legislative and regulatory changes and proactively implement required updates.
• Drive process standardization and automation across return prep, data validations, reconciliations, and certificate management.
• Own master data and cross-functional change control impacting tax (item masters, customer exemptions, ship-from/ship-to data).Create and maintain desktop procedures, policy documents, and control narratives.
• Lead, coach, and develop a team of 2+ indirect tax professionals; set goals, assign work, review outputs, and support career growth.
• Build strong partnerships with Controller, Accounting, Procurement, Sales Ops, IT, and the ERP team.
• Proficiently use company software systems, including but not limited to Microsoft Dynamics AX, Targit, UltiPro/UKG, Microsoft Excel, and Microsoft SharePoint
• Handle special projects and other tasks assigned by management

Qualifications

Education

Bachelors degree or higher in Accounting is required.

Experience

• 5-8+ years of progressive U.S. indirect tax experience, including multi-state sales & use tax
• Hands-on experience with tax engine software and major ERP system strongly preferred
• Demonstrated experience managing or supervising staff (2+ direct reports preferred)
• Strong understanding of nexus, taxability rules, exemption certificate management, and audit defense.
• Advanced Excel skills, strong reconciliation ability, and documentation discipline

Skills & Competencies

• Strong understanding of accounting principles and financial reporting
• Excellent attention to detail and organizational skills
• Ability to manage multiple priorities and meet deadlines
• Strong communication and interpersonal skills
• Analytical mindset with problem-solving abilities
• Positive attitude, trustworthiness, and ability to work independently

Job Training

• Microsoft Dynamics AX 2012/D365
• CCH SureTax
• UKG (UltiPro)
• Targit
• Microsoft SharePoint

Safety Summary

Working Conditions

Work is normally performed in an office environment and some filing is required. Some work must be performed in the shop environment with limited exposure to physical risk. No or very limited physical effort is required for this position.

Physical Requirements

• Ability to speak, write, listen, and type effectively.
• Ability to safely reach, kneel, grasp, and stoop as needed.
• Ability to safely lift up to 25 lbs.

Job Hazards

• Ergonomic Hazards
• Electrical Hazards
• Fire Hazards
• Contagious illnesses
• Slipping, tripping, falling

Bachelors of Accounting (required)

5-8+ years of progressive U.S. indirect tax experience, including multi-state sales & use tax (required)
Hands-on experience with tax engine software and major ERP system strongly preferred (preferred)
Demonstrated experience managing or supervising staff (2+ direct reports preferred). (required)
Strong understanding of nexus, taxability rules, exemption certificate management, and audit defense. (required)
Advanced Excel skills, strong reconciliation ability, and documentation discipline (required)

Skills