Benefits Analyst

• Administer employee health and welfare benefits programs including medical, dental, vision, life, disability, and voluntary benefits.
• Coordinate and administer the annual open enrollment process, including employee communications, system updates, and vendor coordination.
• Administer employee leave programs including FMLA, CFRA, PDL, and other applicable leave programs.
• Coordinate return-to-work programs and support employees and departments through leave transitions.
• Provide guidance and support to employees regarding CalPERS retirement benefits, retirement planning, and deferred compensation programs.
• Administer retiree health benefits and coordinate retiree benefit communications and enrollments.
• Ensure compliance with ACA, COBRA, HIPPA, and IRS Section 125 regulations.
• Assist with the administration and monitoring of self-funded health plans and benefit plan renewals.
• Prepare and analyze benefit reports, utilization data, and cost trends to support decision-making and program improvements.
• Coordinate employee benefit-related events such as Health Benefit Fairs, retirement workshops, and employee recognition programs.
• Serve as a liaison between the City, employees, and benefit vendors to resolve issues and ensure quality service delivery.
• Maintain benefit records and ensure accurate data entry within HRIS systems.
• Ensure compliance with applicable federal, state, and local laws and regulations related to employee benefits.
• Support ADA interactive process coordination as needed.
• Conduct research and analysis related to benefits programs, policies, and best practices.
• Provide information and assistance to employees, supervisors, and the public regarding benefits programs and policies.
• Assist in HR projects, special assignments, and departmental initiatives.
• Establish and maintain cooperative working relationships with those contacted in the course of work.
• Effectively communicate, both verbally and in writing, with a variety of audiences.
• Maintain prompt and regular attendance.
• Sound judgement and attention to detail.
• Perform any other tasks or functions deemed necessary to the daily operations of the employer or as the situation requires.
• This position is always evolving. Therefore, employers reserve the right to modify this job description as necessary.

A combination of experience and training that would provide the required knowledge and abilities is qualifying.

Knowledge of:

• Principles, methods, and procedures utilized in benefit administration.
• Applicable federal and state laws and regulations.
• Principles and practices of public personnel administration.
• Principles of organization and management.
• Data analysis and reporting.
• Employee benefit plans and CalPERS retirement plans.
• HRIS systems and payroll coordination.
• Statistical concepts and methods.
• Familiarity with human resources and risk management standards, practices, and regulatory requirements.
• Relevant tools, software, and/or technology used within the role.
• Understanding of organizational policies, procedures, and best practices.
• Principles and practices of excellent customer service.
• Safe work practices, OSHA regulations, and workplace health and safety procedures to ensure a safe working environment.

Ability to:

• Perform complex professional personnel work with a minimum of supervision.
• Interpret the city personnel programs and policies to employees and general public.
• Apply technical principles and practices to the development and maintenance or administrative systems and records.
• Work independently in the absence of supervision.
• Understand and apply pertinent policies, procedures, laws and regulations.
• Communicate effectively both orally and in writing.
• Use a personal computer, telephone, and other electronic devices, to access information, complete documentation, and communicate effectively.
• Understand and follow both oral and written instructions accurately.
• Identify issues, evaluate data, and implement effective solutions (problem solving).
• Manage multiple priorities and meet deadlines.
• Work collaboratively with others in a team environment.
• Perform tasks accurately and thoroughly, with a focus on quality.

• Experience working in a governmental environment and CalPERS administration.
• Demonstrated proficiency in managing and leveraging HRIS platforms (e.g., Tyler-Munis or similar) for data analysis, reporting, and process improvement.
• Excellent proficiency in reporting tools, including skills in Microsoft Excel (e.g., pivot tables, VLOOKUP, statistical functions).
• Excellent communication (both written and verbal) and interpersonal skills, with the ability to present findings and recommendations clearly and effectively to diverse audiences.

Required Question