Sr. Program Support Coordinator - Internal Communications and Operations, Collaborative to Advance Health Services

The Collaborative to Advance Health Services (CAHS) at the Institute for Human Development (IHD) at the University of Missouri-Kansas City (UMKC).

The Collaborative to Advance Health Services seeks a Senior Program/Project Support Coordinator - Internal Communications and Operations to function independently within a diverse, interdisciplinary team. The Senior Project Manager will provide leadership, strategic direction, and management of high-complexity projects, and facilitate processes and product development to ensure the Collaborative achieves its vision, mission, and strategic plan. Additionally, they will establish programs to meet the diverse needs of the funding agency, partners, and other stakeholders.

We are seeking a self-directed critical thinker willing to learn the ropes before taking the reins. Our environment is fast-paced and ever-changing. Strong candidates will be quick learners and nimble multi-taskers. Our team members expand their creative, problem-solving wings as they grow in their roles; however, the fun, innovative, thinking work pairs with the nitty-gritty logistics and coordination jobs. Our most successful and satisfied team members are well-rounded, adaptive, and able to embrace a diverse range of tasks and responsibilities.

We believe all people deserve access to high-quality health services. If you are also passionate about this vision, you will fit in here!

The professional in this position will serve as a senior project coordinator for the SAMHSA-funded Addiction Technology Transfer Center Network Coordinating Office (ATTC NCO). This position will execute the day-to-day operational and administrative aspects of national training, technical assistance, and implementation support projects for the specialized addiction treatment and recovery workforce and communities. This team member should have excellent organization and communication skills. The professional in this position will need to be flexible, as the work often evolves and changes as priority areas emerge. For example, the person in this position may coordinate the moving parts involved in ensuring events go smoothly, handling the details before the event as well as the day-of logistics. The individual may support project teams, coordinating calls, taking notes, and following up on action items. The individual may support the development of reports by collecting information from various sources, organizing data, and formatting documents for final submission. The work will be varied but will fall under the umbrella of supporting the leadership and teams on the project to successfully execute all deliverables with a special emphasis on network-wide initiatives, intra and internal communications, and day-to-day operations.

KEY RESPONSIBILITIES

• Provide leadership in program and resource development for the ATTC NCO, implement national addiction and recovery-related initiatives, create and manage project teams, and serve as a resource for project development and completion.
• Participate in and represent the ATTC NCO in high-level meetings for high-visibility initiatives. Facilitate collaboration and communication among key stakeholders, regional ATTCs and our federal partners.
• Contribute to NCO efforts to foster cross-regional, intra-network, and external partnerships with regional ATTCs for the purpose of increased collaboration and decreased duplication of efforts.
• Support planning, curriculum development and related activities for high-quality, appropriate training and technical assistance activities that build the capacity of the healthcare workforce and those who directly support them to implement evidence-based and emerging, promising practices.
• Design technical assistance plans using evidence-based implementation strategies based on the most current implementation science literature to respond to requests in a way that will meet the needs of diverse stakeholders.
• Work in concert with the Project Director and Associate Director to write strong, competitive federal grant applications; progress reports, and budget projections (as needed)
• Partner with regional ATTCs to support, coordinate, and implement national POWER Team initiatives, focused on CSAT priorities.
• Manage operations for the external experts on the POWER Teams to include, admin duties, contracts, invoicing, etc.
• Manage operations for and support Project Director, Associate Director, and Subject Matter Experts in developing and implementing several training-of-facilitator, training, and community of practice events (e.g., QA/QI and STI/STD curriculums) for internal (regional ATTCs) and external (SME, trainers, and consultants) audiences.
• In partnership with the ATTC NCO website manager, manage the external ATTC website and internal Hub.
• Work with Project Director and Associate Director to support presentation and exhibiting needs of the NCO and regional ATTCs.
• Support the Project Director and Associate Director in implementing ad hoc projects that emerge from funder requests, regional and national priorities, and emerging trends from needs assessments.
• Work with the Project Director and UMKC staff to track budget and related operations.
• Perform other duties as necessary or in the best interests of the federally grant-funded program.

NOTE: This position is 100% grant funded and contingent on continued funding.

A Bachelor's degree or an equivalent combination of education and experience and 3 years of experience from which comparable knowledge and skills can be acquired is necessary.

• Lived/living experience of, or knowledge of, behavioral health, addiction treatment, and/or recovery services.
• Masters degree in social work, health education, public administration/public health, behavioral health, psychology, education, or related fields preferred.
• Demonstrated success in managing projects similar in scope and size.

SKILL AND KNOWLEDGE REQUIRED

• Demonstrated capacity to successfully contribute to teams while also able to work independently with minimum supervision
• Organized and detail-oriented with strong follow-up skills. Exercise sound judgement
• Adept at thinking strategically and analytically. Excellent problem-solving skills, including the ability to identify challenges, research, and recommend solutions
• Flexible and able to think creatively when using new tactics or strategies
• Detail-oriented with strong follow-up skills
• Ability to communicate effectively, both orally and in writing
• Ability to work effectively with individuals with a wide range of cultural and educational backgrounds.
• Ability to work with multiple projects, priorities, and deadlines. Able to take initiative and follow through to complete novel challenges.
• Tech savvy. Must be proficient in the use of Microsoft Office Applications and adept at learning new software and technologies (e.g. Zoom Conferencing, Adobe Acrobat, Google tools, SPSS, Qualtrics)

The anticipated hiring range for this position has been established as $60,000 to $68,000 annually.

Salary is determined by a variety of factors, including but not limited to, the individual's particular combination of education, skills, and experience, as well as organizational requirements.

Your total compensation goes beyond the number on your paycheck. The University of Missouri provides generous leave, health plans, and retirement contributions that add to your bottom line.

Grade: GGS 10
University Title: SENIOR PROGRAM/PROJECT SUPPORT COORDINATOR
To review the University of Missouri's Staff Compensation Structure you can view the Job Code detail page. Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Posting will remain open until filled. For best consideration, please apply in full by April 5, 2026.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Office of Equity & Title IX at 816-235-6910.