VP, Human Resources

Come grow with James River Insurance!

James River Insurance is an excess and surplus lines segment of James River Group Holdings, Inc. and operates on an approved non-admitted basis in 50 states and Washington, DC. Since 2003, James River has provided thousands of commercial property and casualty customers with innovative and creative solutions for particular insurance needs.

At James River Insurance, we are committed to providing a stable and rewarding work environment supported by our Core Values and Guiding Principles: Integrity, Accountability, Innovation, Customer Service, Communication, and Teamwork. We are proud of being recognized the past 5 years as one of The Top Workplaces USA.

James River Group Holdings, Inc. is a U.S. insurance holding company which owns and operates a group of specialty insurance and reinsurance companies. The Company operates in two specialty property and casualty insurance segments: Excess and Surplus Lines and Specialty Admitted Insurance. The Company tends to focus on accounts associated with small or medium-sized businesses in each of its segments. Each of the Company's regulated insurance subsidiaries are rated "A-" (Excellent) by A.M. Best Company.

VP, Human Resources Job Summary

Provide strategic oversight of enterprise-wide Benefits, Payroll, Compensation, Equity Administration, and HR Data & Reporting functions, ensuring alignment with organizational goals and the Total Rewards strategy. Provide leadership, direction and coaching to the HR team to deliver service excellence, operational accuracy, regulatory compliance and continuous improvement across all HR operations.

Duties and Responsibilities

• Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service
• Manage core HR Operations functions and managers, including Benefits, Compensation, Payroll, and Data & Reporting
• Establish operational excellence, service standards, and continuous improvement within HR operations
• Prepare and maintain operational expense and salary budget for the HR and Operations departments
• Work with HR Managers to develop, implement and maintain personnel policies and procedures, including review and guidance on the employee handbook
• Assist the SVP, Chief Human Resources & Operations Officer and HR team with special projects as needed

Benefits Focus

• Lead the design, implementation and governance of comprehensive employee benefit programs, including health, welfare, retirement and wellness offerings
• Work with internal stakeholders and third parties to evaluate and optimize benefit offerings, ensuring market competitiveness, cost effectiveness and employee engagement
• Manage vendor selection, broker relationships and benefit administration partners
• Ensure compliance with all applicable benefits-related regulations, including ERISA, ACA, COBRA, HIPAA, and FMLA
• Oversee benefit audits, reporting and documentation

Payroll Focus

• Provide oversight of payroll operations, ensuring accuracy, timeliness, and compliance with federal, state and local regulations
• Support the implementation and ongoing maintenance of payroll controls, systems, and processes to support operational efficiency and audit readiness

Compensation and Equity Focus

• Ensure compensation policies and structure are in compliance with internal policies and procedures as well as maintaining compliance with federal, state, and local laws and regulations
• Ensure that base pay, incentive pay, and performance management programs remain competitive and align with the compensation philosophy
• Lead and oversee the annual compensation cycle, including planning, execution and communication of annual salary increases and short-term incentive programs; ensure alignment with organizational goals, internal equity, and compliance with all applicable policies and regulations.
• Lead administration and governance of long-term incentive plans, partnering with Finance, Legal and external administrators to ensure compliance with equity plan rules, regulations and reporting requirements
• Oversee equity grant processes, vesting schedules, and transaction administration with equity administrator and internal stakeholders
• Support SEC reporting and audit documentation, including Proxy, CD&A, Form 10-K and related disclosures

HR Data & Reporting Focus

• Provide executive-level reporting and analytics on utilization and program impact in areas of responsibility, using data insights to drive improvements in total rewards strategies and workforce engagement
• Oversee the optimization of HR systems and tools to meet business requirements, creating opportunities for automation and reducing manual system efforts while improving accuracy and consistency

Knowledge, Skills and Abilities

• Extensive functional knowledge of principles and practices of various areas of Human Resources to include compensation, benefits, payroll, equity administration and HR operations
• Expertise in employee benefits laws and compliance (ERISA, ACA, COBRA, HIPAA, FMLA)
• Strong understanding of payroll tax rules, wage & hour laws, multi-state compliance
• Experience with equity compensation plans and administration systems
• Demonstrated ability to lead, motivate, influence, and mentor staff
• Excellent interpersonal skills
• Excellent written and verbal communication skills
• Solid customer service and relationship building skills
• Ability to work in a fast-paced environment, prioritizing and planning workload effectively
• Ability to manage change, ambiguity, delays, and unexpected events with flexibility and sound judgment
• Ability to identify and resolve problems in a timely manner, gathering and analyzing information effectively
• High attention to detail, demonstrating accuracy and thoroughness while consistently monitoring work to ensure quality
• Solid conflict management skills
• Ability to take initiative, anticipate customer needs, and make thoughtful, actionable recommendations for implementation
• Ability to maintain confidentiality and exercise discretion when performing all job duties
• Proficiency in MS Office (Word, Excel, Outlook)

Experience and Education

• Bachelor's degree required
• Minimum 10 years of Human Resources experience required
• Minimum five years management experience required
• SPHR/PHR or SHRM-CP/SCP preferred

Please note that this position is not eligible for H-1B visa sponsorship. All applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future H-1B sponsorship.

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