Nurse Practitioner (DOM Gastroenterology)

Specific Duties & Responsibilities

Clinical Responsibilities

• Establishes joint practice with designated providers where follow up patients have a venue to be seen and cared for in tandem with the provider's clinic.
• Establishes a primary practice separate from a designated provider where urgent add on patients (recently discharged, recently hospitalized, urgent medical issues appropriate for clinic, new symptoms related to an existing problem) could be triaged and reviewed as needed
• Helps manage and triage complex care that happens with patients who have been seen in the practice.
• Reviews difficult cases with the physician and less complex cases independently.
• Reviews intake form and past medical records for appropriateness
• Performs detailed patient interviews and physicals
• Creates detailed patient care plans and provides patient education
• Counsels and teaches patients and family members in regard to disease process and expected outcomes.
• Dictates/documents pertinent data into EPIC that is necessary in the care of the patient and communicates with collaborates and/or referring providers
• Makes referrals to other specialists as indicated by patient's condition.
• Reviews and interprets ordered test results. Releases results to patient via phone, MyChart message, or letter with explanations to patients.
• Provides telephonic or electronic MyChart message responses to patient questions and concerns that a MOC or nurse cannot answer
• Refills urgent prescriptions and/or tracks current prescriptions for patients receiving ongoing care.
• Assist with medication prior authorizations and appeals
• Assist Medical Office Coordinators with procedure pre-authorizations as needed

Customer Service & Teamwork Responsibilities

• Warmly greets patients, visitors, and colleagues.
• Assists with answering phone calls related to patient care. Is courteous and pleasant in person and on the telephone with coworkers, patients, visitors, and supervisors. Utilizes proper telephone etiquette. Verbally expresses appreciation when ending a conversation with a caller.
• Handles and resolves patient complaints non-defensively and without blame to other employees. Seeks to satisfy a dissatisfied customer.
• Generous in assisting and supporting others.
• Computer Knowledge Expectations
• Operates personal computer to access email, computerized scheduling, time reporting, and documentation databases, and other basic office support software.
• Successfully completes all necessary EPIC training courses and other applicable clinical software systems
• Completes all required HIPAA and other specified online training courses
• Other duties may be assigned by the employee's immediate clinical supervisor, Assistant Administrator for the Division, or a healthcare provider in order to ensure an efficient office that will assist the division in fulfilling its mission.

• Master's Degree in Nursing; Registered Nurse license and Certified as a Nurse Practitioner.
• Additional experience may substitute for master's degree, to the extent permitted by the JHU equivalency formula.

• Must be licensed as NP in State of Maryland or other state where practicing.

• Familiarity with regulations and standards governing NPs in the state of Maryland and District of Columbia.

• Completion of JHH credentialing process prior to start date.

• Graduate school clinical rotation in Gastroenterology.

Classified Title: Nurse Practitioner
Role/Level/Range: ACRP/04/MG
Starting Salary Range: $100,000 - $152,900 Annually ($135,000 targeted; Commensurate w/exp.)
Employee group: Full Time
Schedule: M-F Varies
FLSA Status:Exempt
Location: District of Columbia
Department name: SOM DOM Gastroenterology
Personnel area: School of Medicine