Sr. Operations Analyst, Government Affairs

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Government Affairs Operations Lead is a key operational role supporting the global Government Affairs (GA) team across all regions. This position is critical for ensuring the smooth financial, compliance, and strategic operations of the organization, working cross-functionally to drive best practices and manage vendor and political engagement processes.

Responsibilities:

• Budget Management: Oversee and manage the global Government Affairs Team's budget and finances. This includes managing all aspects of the Procure-to-Pay process (Purchase Orders, new vendor processing and communication, MPC/Coupa processing, invoice review/approvals) and providing comprehensive budget management and reporting.

• Vendor Compliance & Management: Serve as the primary internal expert and Point of Contact (POC) for vendor management, managing the full vendor lifecycle, including onboarding, ongoing communication, invoice processing, and acting as the first point of escalation for troubleshooting vendor issues. This role focuses on unique Government Affairs (GA) political tax forms and external vendors that require specialized compliance knowledge. Act as the POC for ethics and integrity, managing compliance issues that impact the GA team.

• Manage Political Contribution:. Manages the sensitive State and Local (S&L) check pickup/delivery process. Mandate to implement a clear, proactive internal process for advanced notification and distribution lists. Acts as the POC for ethics and integrity for compliance issues impacting the GA team, e.g., working with @Leila Seed on reporting numbers for overall spending with trade associations, lobbying, etc., that is funneled into political engagement and Environmental Social Governance (ESG) reports.

• Operational Strategy: Manages GA CRM improvements and innovation, including V2MOM reporting, drives CRM and AI adoption, and ensures Best Practice Enablement across the GA organization. This also includes supporting key operational processes and initiatives to enhance team efficiency and strategic execution.

• Executive & Event Support: Assists with GA hosted events globally, such as Government Speaker Series, roundtables, hosted government delegations, and other events as required, working closely with the REWS teams globally. Support Executive visits as required and needed when managed by the Government Affairs team.

Qualifications:

• Bachelor's degree (or equivalent experience) in Business, Finance, Political Science, or a related field, and 5+ years of experience in operations, financial management, or government affairs.

• Strong understanding of vendor management, procurement, and compliance processes.

• Ability to act as a point of contact for internal and external stakeholders on sensitive compliance and political engagement matters.

• Experience with CRM systems, reporting, and driving process improvements (e.g., V2MOM).

• Demonstrated ability to manage and support executive-level events and visits, including logistical coordination.

• Excellent communication and organizational skills, with a proactive approach to operational challenges.

• Ability to work across global timezones as needed.

• Ability to travel domestically and internationally up to 15% of the time to support events and executive visits.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.