Learning Experience Designer

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

Make an impact - from near or far

At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming.

We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states.

The opportunity

The Learning Experience Designer employs a learner-centered, holistic approach to designing, developing, and improving skills-based learning experiences within SNHU Professional Skills. Working collaboratively with Learning Architects, subject matter experts (SMEs), and other stakeholders, this role supports the development of new learning experiences and programs from concept through deployment.

The Learning Experience Designer leverages principles from user experience design, learning science, and emerging technologies, including artificial intelligence, to create engaging, effective learning experiences that support skill development across the learning cycle.

Primary Duties and Responsibilities:

• Contribute to the design, development, and implementation of new skills-based learning experiences and programs, including participation in ideation, research, and iteration.
• Collaborate with subject matter experts and stakeholders to support content development aligned with learning experience design standards.
• Leverage an understanding of artificial intelligence in learning to design experiences that integrate AI-supported activities, feedback, or reflection across the learning cycle.
• Utilize AI-enabled tools to support development efficiency, iteration, and continuous improvement of learning experiences.
• Design and prototype learning experiences aligned with established learning experience and user experience best practices.
• Develop proofs of concept and learning assets within Professional Skills learning platforms.
• Create and maintain internal design documentation, patterns, and standards.
• Provide creative, technical, and logistical recommendations related to the design and production of learning experiences.
• Apply Universal Design for Learning principles and accessibility standards across learning experiences.
• Support the creation of visual, multimedia, and interactive elements that enhance the learner experience.
• Strive to create a cohesive and consistent look and feel across Professional Skills learning experiences.
• Other duties and responsibilities as assigned.

Minimum Qualifications:

Years of relevant or specific experience: Three to five years' experience in education, design, user experience, or related field.

• Academic Degree(s) and/ areas of study: Bachelor's degree
• Equivalent of experience in lieu of degree acceptable: Yes No
• Professional Certification(s): N/A
• Experience developing content for deployment in a learning management system.
• Excellent verbal and written communication skills.
• Flexible and open to change with ability to balance and prioritize multiple projects.
• Strong commitment to quality, organization, and attention to detail.
• Editorial experience.
• Graphic design skills (e.g., Adobe Illustrator, Photoshop, Storyline).
• Experience working in an online, higher education environment.

Working Environment and Physical Requirements:

Office Hours: Monday through Friday 8:00am - 4:30pm

Professional office environment. Sedentary work: Requires remaining in a stationary position, often standing or sitting for prolonged periods.

Supervisory Component:

Will this position have the authority to hire, discharge, assign, direct, or discipline other employees or effectively recommend such action on behalf of SNHU?

If yes, please indicate the employees the incumbent will supervise.

Yes

Faculty and/or Staff Employees

Student Employees

Adjunct Instructors

No

Managerial Component:

Does this position effectuate, control or implement university policies or have discretion in the performing of its duties independent of established policies?

Yes

No

Confidentiality, Labor Relations, and Negotiations Component:

Will the incumbent act in a confidential capacity to persons who exercise managerial functions in the field of labor relations or have access to

confidential information concerning anticipated changes that may result from negotiations?

Yes

No

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.

Compensation

Exceptional benefits (because you're exceptional)

You're the whole package. Your benefits should be, too. As a full-time employee at SNHU, you'll get:

• High-quality, low-deductible medical insurance

• Low to no-cost dental and vision plans

• 5 weeks of paid time off (plus almost a dozen paid holidays)

• Employer-funded retirement

• Free tuition program

• Parental leave

• Mental health and wellbeing resources