Specialist - Crowd Control (Seasonal)

Responsibilities:

• Works to prevent and resolve altercations among guests.
• Stops all inappropriate behavior immediately in a professional manner.
• Responsible for checking guests' identification to ensure they are appropriate at age.
• Enforce capacity regulations.
• Maintains constant vigilance to ensure the safety of patrons, employees and company property.
• Responsible for accurate reporting and completing Incident Reports and/or other reports as necessary.
• Consistently demonstrates superior customer service skills by displaying outlined service behaviors.
• Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.
• Creates an atmosphere of luck and celebrates guests' wins.
• Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.
• Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.
• Anticipates needs and provides fast, flawless service.
• Checks Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.
• for satisfaction and effectively resolve service breakdowns when they exist.
• Promotes Rewards programs and card membership.
• Provides a warm farewell and thanks guests for visiting.
• Other duties as assigned.

Work Environment:

• Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes.

Target Salary Range:

• $19.00 Hourly

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Let Bally's Bet on You - We can't wait to meet you!

Premier is an equal opportunity employer subject to the rules and regulations of the NJDGE".

High School (preferred)

NJ Casino EE Registration (required)
Previous experience in night club security preferred. (preferred)
High school diploma preferred (preferred)
Controlled Force/Handcuffing certified or willing to complete certification. (preferred)
CPR or AED certified or ability to obtain certification required. (required)

NJ Casino EE Registration (preferred)