Mission Support Manager

The Mission Support Manager (MSM) is responsible for the safe and efficient management operations on the ATSS contract. The incumbent will have a broad knowledge of the requirements for employees within the assigned section. The manager will work independently to plan and carry out work assignments and meet customer demand requirements by managing and guiding assigned personnel.

* Ensures safety is paramount in all regards, including the use of Personal Protective Equipment (PPE)

* Ensures section participation in applicable government Hazard Analysis Working Group (HAWG) meetings

* Frequently visits all test sites, courses, and facilities to interact with assigned employees; captures employee feedback and recommendations for areas of improvement as well as things going well

* Advises the Program Manager on problem issues from both customers and subordinates

* Works to resolve issues before elevating them to the Program Manager for resolution

* Develops, implements, and maintains internal work instructions for section personnel

* Plans, assigns, and prioritizes work to ensure customer requirements are met and completed in a timely manner

* Attends ATC Resource Scheduling meetings to coordinate the placement of all assigned personnel in support of project schedules

* Coordinates cross-utilization of personnel with other Section Supervisors to maximize productivity

* Manages incoming support requests in accordance with command priorities

* Maintains performance metric data for the section and provides a weekly summary report to the Department Manager

* Provides timely and accurate input to all applicable Contract Data Requirement List (CDRL) items as required

* Prepares statistical data, reports, and presentations as required

* Ensures section personnel receive and maintain proper training and required certifications/licenses for the performance of their duties; documents this information in TRAX's Learning Management System

* Maintains accurate records for property inventory and equipment accountability

* Ensures vehicles and equipment are properly maintained to support mission operations safely

* Supervises section personnel and coordinates disciplinary actions as needed in accordance with company and union procedures and policies

* Coordinates leave requests among section personnel to ensure adequate coverage and approves all leave requests and time sheets in accordance with company procedures

* Participates in the screening, interview, and hiring process to ensure timely filling of position vacancies

* Maintains a safe, non-hostile, and harassment-free work environment

* Performs other duties as assigned

Required Skills and Qualifications

* Must have one of the following:

* Bachelor's degree and 5 years of applicable experience; or

* Associate degree and 7 years applicable experience; or

* High School Diploma and 10 years of applicable experience

* Minimum 3 years' supervisory experience managing 50 or more people in an engineering or scientific field

* Highly developed analytical, critical thinking and problem-solving skills

* Strong organizational skills and attention to detail is a top priority

* Must share a commitment to maintaining a positive, collaborative work environment while simultaneously optimizing individual performance and contribution

* Advanced skills and knowledge of the Microsoft Office applications

Physical Demands and Working Conditions

* The work of this position is performed in an environmentally controlled office environment and sometimes in the field where you are subject to the environment

* Must be capable of sitting and entering data on a computer keyboard for extended periods of time

* Must be able to view computer monitor for extended periods of time

* Must be capable of lifting 25 lbs. Unassisted

* Must be able to wear appropriate Personal Protective Equipment (PPE) for work tasks assigned

* Must be able to work in all outdoor weather conditions

* Must be able to work in maintenance, fabrication, and automotive test course environments

* Must be capable of kneeling, bending and standing while performing assigned duties

* Reasonable accommodation can be made to enable people with disabilities to perform the duties and responsibilities

Terms of Employment & Eligibility Requirements

* Must be a U.S. Citizen
* Must possess a high school diploma or equivalent
* Must possess a valid driver's license, without special restrictions
* Must pass a pre-employment drug screening periodic retest
* Must be able to successfully complete a background screening
* Must possess or be able to obtain a security clearance prior to employment and maintain security clearance for the duration of employment

The above are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel in this position. TRAX International reserves the right to make changes to the job description whenever necessary.

Equal Employment Opportunity Statement

TRAX is committed to an inclusive and diverse workplace that values and supports contributions of all individuals. TRAX is an equal opportunity employer of minorities, females, protected veterans, and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, familial status, pregnancy, ancestry, national origin, handicap, gender identity or expression, protected genetic information, disability status, protected veteran status, or any other characteristic protected by law.

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Rate of Pay/Benefits

Salary Range: $145,000 to $155,000

Benefits Information

Our company offers a generous benefits package including 3.5 weeks of personal leave (accrued) and 11 paid holidays. This position is eligible for health, vision, and dental care with options for employee only, employee plus one, employee and children, and family coverage. As well as company provided Short-Term Disability, AD&D, Life Insurance, and an Employee Assistance Program. Other optional benefits include retirement plans through a 401(k) and Roth IRA, Dependent Care FSA, Healthcare FSA, HSA Accounts (only for applicable high deductible plans), Long-Term Disability, Critical Illness Insurance, Hospital Insurance, Accident Insurance, Identity Theft Insurance, and Legal Insurance.