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Payment Specialist

US Oncology Network-wide Career Opportunities
United States, Washington, Vancouver
Mar 25, 2026
Overview

It may sound cliche, but it is true. A career taking care of cancer patients is a calling for most all of us. It's much more than a job. Each of us has a unique story that brought us to Compass Oncology, but those stories usually share common themes of care, compassion, and commitment. No matter the role each Compass team member serves in, the goal is the same: to provide the best care possible for each and every one of our patients.

Compass Oncology, the largest private practice cancer care center in the Pacific Northwest, is looking to add a Payment Specialist to our team. This person will be tasked with processing and posting incoming payments, reconciling receipts, and adjusting accounts. This works supports the overall mission to offer our patients the level of care that they deserve.

Compass Oncology hires people who are proud of what they do, work hard, have fun, want to learn, and go home at the end of the day knowing they made a difference in the lives of our patients.

Employment Type: Full-Time 40 Hours, M-F (8am-5pm)

Location: Business Office (Vancouver, WA)

Salary Range: $19.50- $31.90 per hour

**Final offer amounts are determined by a review of the candidate's applicable experience and qualifications, as well as internal employee equity considerations.

Scope: Under general supervision, is responsible for processing and posting incoming payments, reconciling receipts, and adjusting patient accounts. Prepares money for deposit and audits accounts receivable reports to ensure accurate balance. Follows standard procedures and pre-established guidelines to complete tasks. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards, and US Oncology's Shared Values.


Responsibilities

  • Processes and posts patient and payer payments accurately and timely in accordance to company policies and the Practice's standard operating procedures (SOPs).
  • Daily, reconciles cash receipts and petty cash funds to accounts receivable balance, explanation of benefits (EOB), and electronic remittance advices (ERA) and deposits cash to the bank.
  • Identifies payment variances and documents patient account as appropriate.
  • Updates patient and payer account balances.
  • Generates and mails patient account statements.
  • Researches and responds to routine account inquiries and takes appropriate action according to SOPs; escalates non-routine issues.
  • Maintains the strictest confidentiality of patient information in compliance with HIPAA and state/federal regulations.
  • Other duties as requested or assigned.

Qualifications

Education: High school graduate or equivalent.

Experience/Training:

  • Minimum (3) years as a Payment Specialist or equivalent experience required.
  • Proficiency with computer systems and Microsoft Office (Word and Excel) required.
  • Knowledge of ICD9 coding and medical office operating policies and procedures required.
  • Knowledge of insurance agency reimbursement procedures and practices required.

More About the Company
Compass Oncology team brings together leading cancer experts in the fields of surgical, medical and radiation oncology, pathology, and palliative care to provide the most comprehensive cancer care possible and an even more cohesive patient experience. In addition, the majority of our physicians specialize in particular cancer types, bringing a heightened level of expertise to our patients. If you are a dedicated, team-oriented, patient-centered individual looking for an opportunity where you are proud of what you do, work hard, have fun, want to learn, and go home at the end of the day knowing you made a difference in the lives of our patients; Compass Oncology is the place for you!

As a member of The US Oncology Network, one of the nation's largest community-based cancer treatment and research networks, Compass Oncology participates in leading-edge clinical trials through US Oncology research, which has helped develop 89 FDA approved cancer therapies. We serve the Portland and Vancouver communities with clinical offices located throughout the metro area.

To learn more about Compass Oncology and its daily mission, please visit our website at https://compassoncology.com/

Our Benefits:

When you feel supported, both from a health and financial wellness perspective, you have the energy and motivation to make good things happen - whether it is caring for patients, caring for yourself and your family, or giving back to your community. That's why Compass Oncology offers a full suite of competitive benefits that support your physical, mental, and financial well-being. From health and wellness programs to retirement education and plans, we give you the tools to make great choices for your health and financial wellbeing now and in the future.

For benefit-eligible employees who work 20 hours or greater, we proudly offer the following:

  • Medical, Dental, Vision, Life and Disability
  • HSA and Flexible Spending Accounts
  • Critical Illness, Hospital, and Legal Plans
  • PTO and Holiday Plans
  • Retirement Savings Plans
  • Robust Wellness Program and Incentives
  • EAP
  • Perks
  • Jeans Fridays!

For more details: Compass Employee Benefits

The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.

-Required to lift and assist patients as requested.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment may occur.

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