Business Technology Analyst - Entry, UMKC Information Services

UMKC Information Services, Department of Support Services

The UMKC Information Services department is looking for an organized, reliable Business Tech Analyst who can successfully manage multiple tasks in a fast-paced environment, and with the ability to work well with others to process the procurement of hardware and software systems.

Successful applicants will be detail-oriented self-starters with strong customer service skills, a willingness to work in a team environment, and a desire to work with new technology products and services. Duties include but are not limited to:

1. Process orders, contracts, and agreements for the purchase of hardware and software assets using the university's purchasing system.
2. Comply with regulatory guidelines, University policies and procedures for the purchase of university assets.
3. Ensure the proper and timely payment of charges for goods and services received by the University.
4. Stay current with industry trends and standard computer models and peripheral devices.
5. Track, record, and maintain records in hardware and software license databases.
6. Answer routine inquiries and communicate status updates to end users via email, Teams, or ticketing platform.

Perform duties with limited supervision. Most normal duties and responsibilities are handled independently with the use of established procedures and policies. Difficult or unique situations are referred to Team Lead.

• Working knowledge of technology, software products, services, and procurement processes
• Working knowledge of computer hardware, including computers, laptops, mobile devices, and peripherals
• Strong customer service skills with a willingness to work in a team environment
• Ability to manage multiple tasks with accuracy.
• Must be reliable, a self-starter, and detail oriented.
• Must have excellent verbal and written communication skills
• Must have excellent organizational skills.
• Associate's degree or equivalent combination of education and experience.
• Two years of experience in the information technology, telecommunications industry, or related field.

• Experience in the acquisition of IT products and services
• Experience using eProcurement systems (PeopleSoft preferred
• Working knowledge of licensing agreements

The anticipated hiring range for this position has been established as $24.52 - $27.40

Salary is determined by a variety of factors, including but not limited to, the individual's particular combination of education, skills, and experience, as well as organizational requirements.
Your total compensation goes beyond the number on your paycheck. The University of Missouri provides generous leave, health plans, and retirement contributions that add to your bottom line.

Grade: 8
University Title: BUSINESS TECHNOLOGY ANALYST - Entry

To review the University of Missouri's Staff Compensation Structure you can view the Job Code detail page. Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Open until filled. For best consideration apply by April 8, 2026

Visa Sponsorship Information:
Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Office of Equity & Title IX at 816-235-6910.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Office of Equity & Title IX at 816-235-6910.