Consumer Experience Designer (CXD)

Join a global leader dedicated to creating world-class digital ecosystems that impact lives on a global scale. Operating at the intersection of innovation and human-centric design, this organization focuses on delivering seamless, meaningful experiences within the health and technology sectors. You will be part of a forward-thinking culture that values digital transformation, intellectual curiosity, and the power of storytelling to drive business success.

LOCATION: Hybrid role at either the Cambridge, MA or Morristown, NJ office.

The Role & Impact

As a Product Designer for Aquent Studios, you will be a visionary force in shaping the future of consumer experience (CX) for one of our top clients in the Pharma space. Partnering closely with Product and Engineering teams, you will realize the vision of providing world-class user experiences across a diverse product ecosystem.

This is a dynamic role where you will lead projects through ambiguity, distilling complex research into elegant design solutions. Your work will not only define the visual and interactive standards of the brand but will also advocate for Human-Centered Design (HCD) across a global enterprise, ensuring every touchpoint delivers positive, measurable results for the user.

Key Responsibilities

• End-to-End Design: Drive all phases of the product design lifecycle, including research distillation, ideation, wireframing, high-fidelity prototyping, and final implementation specs.
• Strategic Collaboration: Partner with business and technology leaders to drive a unified user experience, ensuring consistency across iOS, Android, and web platforms.
• Systemic Design: Develop and document product design standards and patterns to maintain a cohesive design system across the entire product suite.
• HCD Advocacy: Act as a champion for Human-Centered Design within the digital development process, integrating best practices and user-centric measurement criteria.
• Innovation & Iteration: Lead design sprints within an Agile environment, creating clickable prototypes to test and validate concepts rapidly.
• Communication: Present and evangelize design concepts to stakeholders at all levels, acting as a vibrant storyteller for the product's vision.

Qualifications

Must-Have Experience:

• Education: Bachelor's degree in Design, Human-Computer Interaction (HCI), or a related field.
• Experience: 5+ years of professional experience designing and shipping successful digital products.
• Portfolio: A dynamic design portfolio demonstrating your process, problem-solving abilities, and shipped work is required.
• Technical Mastery: Expert-level proficiency in Figma, Miro, and Adobe Creative Suite.
• Methodology: Strong experience with iterative design sprints, Lean/Agile processes, and Human-Centered Design methodologies.
• Platform Knowledge: Deep understanding of Human Interface Guidelines for iOS, Android, and web technologies (HTML/CSS/JavaScript).

Nice-to-Have Skills:

• Master's degree in a relevant field.
• Background in health technology or the pharmaceutical industry.
• Additional creative skills in motion design, filmmaking, or multimedia design.
• Experience leading cultural shifts or digital transformation initiatives within an organization.

The target hiring compensation for this role is $60-75/hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

Additional benefits offered may include: medical health insurance and dental insurance, life insurance, and eligibility to participate in 401k plan with company match (if applicable).

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

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