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Customer Trainer I

Scientific Research Corporation
life insurance, paid time off, paid holidays, sick time, tuition reimbursement, 401(k)
United States, Virginia, Norfolk
2428 Almeda Avenue (Show on map)
Mar 30, 2026

Customer Trainer I
Location

US-VA-Norfolk
ID

2026-11073



Category
Training

Position Type
Regular Full-Time

Application Open Date
3/30/2026



Description

    Providing classroom or virtual (MS Teams) instruction to students ranging from beginners to Subject Matter Experts (SME)
  • Providing over-the-shoulder instruction to students on various naval platforms and in lab environments
  • Standing or walking for long periods and work on waterfront platforms during all seasons
  • Using MS Office products to create and update training materials (guides, checklists, handouts, presentations)
  • Validating user-level procedures for various command and control (C2) applications including TBMCS
  • Reviewing technical manuals, user guides and other documentation
  • Performing basic user-level troubleshooting of C2 applications
  • Packaging, handling, storing, and transporting training materials and equipment
  • Operating autonomously given broad objectives, rapidly changing deadlines

FILLING THIS POSITION IS CONTINGENT UPON FUNDING

#LI-AM1



Requirements

  • 3 to 5 years of experience configuring and using command and control applications, e.g., Theater Battle Management Core Systems (TBMCS)
  • 3 to 5 years of operator/user experience in Operations Centers:
    • USAF Air Operations Center Weapons System (AOC WS) or Control and Reporting Center (CRC)
    • USN Tactical Air Control Center (TACC)
    • USMC Marine Air Control Squadron (MACS) / Tactical Air Operations Center (TAOC)
  • 1 to 3 years of experience as onsite or positional trainer or classroom instructor
  • One year of experience with virtual instruction/remote learning
  • One year of curriculum development experience using:
    • USMC Systems Approach to Training (SAT) model
    • USN Planning, Analysis, Design, Development, Implementation and Evaluation (P+ADDIE) model
    • USAF Plan, Analyze, Develop, Implement, Evaluate (ADDIE) model


Desired Skills

  • 5 to 8 years of experience as onsite or positional trainer or classroom instructor

  • 5 to 8 years of operator/user experience in Operations Centers



Clearance Information

SRC IS A CONTRACTOR FOR THE U.S. GOVERNMENT, THIS POSITION WILL REQUIRE U.S. CITIZENSHIP AS WELL AS, A U.S. GOVERNMENT SECURITY CLEARANCE AT THE SECRET LEVEL



Travel Requirements

  • 50% travel, comfortable training customers in small spaces aboard Navy ships


About Us

Scientific Research Corporation is an advanced information technology and engineering company that provides innovative products and services to government and private industry, as well as independent institutions. At the core of our capabilities is a seasoned team of highly skilled engineers and scientists with multidisciplinary backgrounds. This team is challenged daily to provide cutting edge technology solutions to our clients.

SRC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with a company match, life insurance, vacation and sick paid time off accruals starting at 10 days of vacation and 5 days of sick leave annually, 11 paid holidays, tuition reimbursement, and a work environment that encourages excellence and more. For positions requiring a security clearance, selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information.



EEO

Scientific Research Corporation is an equal opportunity employer that does not discriminate in employment.

All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other protected characteristic under federal, state or local law.

Scientific Research Corporation endeavors to make www.scires.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact jobs@scires.com for assistance. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

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