Bureau of Benefit Administration Intern - College

Are you a college student searching for a summer internship? Public School Employees' Retirement System (PSERS) has an exciting opportunity located in our Headquarter office in Harrisburg, PA. This internship will be within the Bureau of Benefit Administration and will focus on completing office work that will support the Bureau. Our ideal candidate will be proficient with Microsoft Excel and Word as well as possess excellent telephone etiquette, customer service experience, and typing skills. If you are looking to gain office experience and see how the agency operates, you do not want to miss out on this opportunity - apply today!

As a Bureau of Benefit Administration Intern, you will be responsible for providing clerical and office support within the Bureau of Benefit Administration to ensure its operations are conducted efficiently and effectively. Work tasks will provide exposure to a functional business office environment. You may also have the opportunity to provide support to other bureaus within PSERS as needed. Duties include, but may not be limited to:

• Scheduling appointments
• Entering data
• Sending routine correspondence
• Assisting with preparations for presentations
• Filing, reviewing, and scanning documents as necessary
• Assisting on assigned projects

Essential functions of this position include: proficiency with computers, ability to complete work assignments in a professional manner, ability to follow directions, ability to communicate effectively both written and verbally, and provide customer service.

Work Schedule and Additional Information:

• Internship, May 2026 through August 2026
• Work hours: Minimum of 30 hours per week during business hours of 7:00 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch. Hours are flexible with school schedules, within these parameters.
• Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Internship Requirements:

• Must currently be enrolled in college full-time (12 or more undergraduate credits or 9 or more graduate credits).
• Must be at least 18 years of age.
• Must be in good academic standing (defined by a GPA of 2.0 or higher).

Additional Requirements:

• You must have the ability to remain employed beginning May 2026 through August 2026.
• You must be able to perform essential job functions.

Preferred Qualifications (not required):

• Ability to work 30 hours a week from start date through August 2026.
• Experience using office equipment such as printers, copiers, and scanners.
• Proficient in Microsoft products including Word and Excel.
• Telephone etiquette, customer service skills, and typing skills.
• Able to work in and commute to PSERS office in Harrisburg, PA.

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.