Teller

Responsible for providing
quality transactions and efficiency to customers who prefer personal
interaction with the Bank. Also
responsible for proactively recognizing additional financial needs of customers
and referring them to other Bank staff as applicable.

Essential Duties and
Responsibilities (Other duties may be assigned.)

• Ensure accurate
  and timely processing of basic teller transactions such as accepting deposits
  and loan payments, verifying cash and endorsements, cashing checks within
  approval limit or obtaining authorization as needed, issuing official checks,
  taking large commercial deposits, cash advances, etc.
• Balance daily
  work in accordance with established Bank policies and procedures.
• Handle
  proportionate volume of work based on banking office demands to include
  WebCapture.
• Resolve customer
  issues and problems in a professional manner or refer to appropriate staff to
  guarantee customer satisfaction and retention.
• Support team
  sales process by identifying and acting upon customer needs or by making the
  appropriate referral. Participate in
  team and individual sales goals.
• Follow bank
  policies and procedures, security guidelines, and comply with all federal,
  state and local regulations.
• Opportunity for cross-training
  for Customer Service Representative and Teller Supervisor functions.

• High school diploma or equivalent required.
• Cash handling experience preferred.
• Effective oral and written communication skills.
• Excellent customer service and interpersonal skills.
• Demonstrate willingness and desire to interact in a
  team environment.
• Ability to prioritize and multi-task.
• Ability to
  compute basic to moderately complex math calculations.
• Basic problem-solving and analytical skills.
• Ability to
  interpret and follow a variety of instructions furnished in written, oral,
  diagram, or schedule form.
• Proficiency in using personal computers and office products
  (e.g., Word, Excel).