Manager, Revenue Operations - Go To Market

Henry Schein One, LLC
paid time off, sick time, short term disability, 401(k)
United States, Utah, American Fork
1220 South 630 East (Show on map)
Apr 01, 2026
*This position is Remote with in the United States* Job Summary The Manager, Revenue Operations,ownsthe design, execution, and optimization ofend-to-endgo-to- market(GTM) processes.Additionally, this position actsas the business process authority across Sales, Marketing, Customer Success, and Finance. Lead revenue tooling, forecasting, analytics, and sales support operations, with a focus on scalability, predictability, and efficiency.The Manager, Revenue Operations, also manages members of theRevenueOperationsteam anddrivescross functionalexecution. What you will do Go-To-Market (GTM) Process & Operating Cadence Ownend-to-endGTM process design from lead through close and expansion Define rules of engagement, lead routing, SLAs, andcross functionalhandoffs Support pipeline reviews, forecasting calls, QBRs, territory planning, and annual GTM planning Partner with BI/CRM teams (Salesforce, Domo) to translate business requirements into system workflows and reporting Revenue Intelligence & Deal Health Define leading indicators anddeal withhealth signals by stage, segment, and rep Establish stage exit criteria, conversion benchmarks, and pipeline quality standards Partner with Sales leadership on playbooks and interventions for deal risk and opportunity Analyze win/loss, deal velocity, and pipeline trends; deliver actionable insights to leadership Sales Support & Case Management Own sales support operations and case management model Redesign support workflows to improve resolution time, scalability, and rep experience Define escalation paths, SLAs, and performance metrics Partnercross functionallytoeliminaterecurring issues at the source Sales Tools Ownership Own administration and adoption of: Sales engagement tools (Groove,Salesloft, or equivalent) Revenue forecasting platform (Clari or equivalent) Dialer platforms Configure workflows, governance, reporting, and performance analysis Evaluate, recommend, and onboard new GTM tools Ensure cleanintegrationand data integrity with Salesforce and BI systems Forecasting, Analytics & Reporting Own revenue forecasting process and accuracy Define and prioritize GTM dashboards and reporting Monitor pipeline coverage, conversion rates, cycle time, rep productivity, and support performance Act on financial information thatcontributesto business profitability Build capacity and scenario models for headcount and growth planning People Leadership & Enablement Manage and developRevenue Operationsteam members Partner with Sales Enablement on training, documentation, and playbooks Act as a trusted advisor to Sales and CS leadership Identify patterns, streamline revenue workflows and lead teams to map and optimize end-to-end revenue workflows to improve system efficiency and scalability Lead virtual team(s)to achieve company goals increativeand effective ways Own preparation of recurring leadership and sales communications (QBRs, pipeline reviews, exec updates) Attract,retain, motivate,developandmentorteam members for high performance Communicate effectively withseniormanagement Manage effectively outsourced relationships Influence,build relationships, understand organizationalcomplexitiesand manage conflict Travel/Physical Demands Travel typically less than 10%. Office environment. No special physical demands required. Qualifications Must have: Typically,10 or more years of increasing responsibility and complexity in terms of any applicable professional experience Typically, 1 or more years of management experience Typically,aBachelor's Degreeor global equivalent in related discipline Systems thinking and Process Optimization- ability to understand how cross-functional processes connect Proven leadership experience in a cross-functional influence role within a matrixed organization Strong organizational discipline with exceptional follow-through Strong data driven decision-making experience Executive communication skills Strong management andleadershipskills Outstandingverbal and written communication skills and ability to resolve disputes effectively Excellentpresentation and public speaking skills Excellent independentdecision making, analysis andproblem-solvingskills Excellentplanning and organizational skills Good negotiating skills High ownership, operational rigor, and continuous improvement mindset Nice to have: Master's degree or global equivalent What you get as a Henry Schein One Employee A great place to work with fantastic people. A career in the healthcare technology industry, with the ability to grow and realize your full potential. Competitive compensation. Excellent benefits package!Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Sick Leave (if applicable), Paid ParentalLeave, Short Term Disability, Income Protection, Work Life Assistance Program, Health Savings and Flexible Spending Accounts,Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more. The posted range for this position is $110,000.00 - $130,000.00 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc.This position is eligible for a bonus target not reflected in the range. About Henry Schein One Henry Schein Oneis the global leader in dental management, analytics, communication, and marketing software. Our company's products and services work together as one simple solution to provide users with a seamless and integrated experience. Our company thrives because of our people. We believe in supportive, diverse, and inclusive workforce, inclusive environments, professional development opportunities, and competitive compensation packages. We value innovation, teamwork, and encourage work-life balance. One of many reasons why Henry Schein One (HS1) leads the industry is because of our products, services and most importantly our people. In 2022 HS1 was awarded one of the top places to work for in Utah. To learn more, click here: 2022 Best Companies To Work For \| Henry Schein One Henry Schein, Inc. and Henry Schein One, LLC are Equal Employment Opportunity Employers and do not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. Unfortunately, Henry Schein One is not currently hiring individuals residing in Alaska, Delaware, Hawaii, Louisiana, Nebraska, North Dakota,Rhode Island,South Dakota,Vermont, West Virginia, Washington DC, orPuerto Rico and other US Territories.