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AV Systems Engineer, Automation & Operations
for a large technology company (Seattle, WA - hybrid) Description
Our client is looking for an AV Systems Engineer, Automation & Operations to keep hybrid meetings and events running smoothly across a portfolio of conference rooms and collaboration spaces. This role backfills a full?time AV systems engineer and is a 6?month contract with potential (but not guaranteed) conversion to FTE. You'll maintain and support an enterprise AV environment that includes roughly 200 Zoom Rooms and 25 integrated Q?SYS spaces across multiple offices. This is a hands?on technical role that blends AV systems expertise with scripting, automation, and troubleshooting to deliver a consistent, high?quality experience for employees in a distributed, hybrid work environment. What you'll do
Provide day?to?day support for Zoom Room conferencing and AV systems across offices.
Monitor system health and respond to issues impacting Zoom Rooms and AV control systems.
Troubleshoot and resolve AV hardware, software, and network?related issues.
Provide both remote and onsite support, including in?room troubleshooting when required.
Support Workplace and event teams to ensure reliable execution of hybrid meetings and internal events.
Participate in critical support windows for high?priority meeting times.
AV Control Systems (Q?SYS) Support
Maintain and update Q?SYS control system configurations across multiple rooms.
Troubleshoot control system behavior, including audio, video, and device integrations.
Lead deployment of configuration updates and validation across systems.
Ensure consistency and reliability of AV system performance across the portfolio.
Monitoring, Alerting & Automation
Support and maintain AV monitoring and alerting systems that track conference room health.
Investigate alerts and system logs to proactively identify and resolve issues.
Assist in maintaining integrations with tools such as chat, logging, and observability platforms.
Contribute to improving system reliability through automation and proactive issue detection.
Scripting & Tooling Support
Support maintenance of scripts and tools used for AV system monitoring and management.
Assist in troubleshooting and updating automation workflows and system integrations.
Own alert ingestion pipelines (e.g., webhooks ? serverless functions ? chat/observability tools).
Help maintain deployment processes for AV control systems and configurations.
Document system behavior, known issues, and troubleshooting steps.
Cross?Functional Collaboration
Collaborate with Workplace, Networking, Infrastructure, and IT teams to resolve issues, provision devices, and maintain system reliability.
Communicate clearly with both technical and non?technical stakeholders regarding system status and incidents.
Support knowledge sharing and documentation to improve team efficiency.
Onsite AV Support & Project Assistance
Provide hands?on, in?person troubleshooting and support for AV systems in conference rooms and event/retreat spaces.
Assist with project implementation, including onsite testing and troubleshooting during commissioning and system rollouts.
What you'll bring
3+ years of experience supporting AV systems, IT systems, or similar technical environments.
Experience with conference room technologies such as Zoom Rooms and AV control systems.
Strong background with Q?SYS, including comfort working with Lua and JSON.
Basic scripting or automation experience (e.g., Node.js, Python, or similar) is preferred.
Experience with monitoring or observability tools (e.g., logging systems, alerting tools) is a plus.
Strong troubleshooting skills across hardware, software, and networked systems.
Ability to work independently, prioritize issues, and operate in a fast?paced environment.
Strong communication skills and ability to support both technical and non?technical users.
Comfort with hands?on AV work including basic installation, cabling, and physical troubleshooting.
Familiarity with Git?based workflows (e.g., GitLab) is a plus.
Role details
Location: Seattle, WA (hybrid; must be local and able to come onsite for installations, events, and room support).
Schedule: Full?time, 40 hours per week; Monday-Friday with some flexibility in working hours.
Duration: 6?month contract starting in April, with potential (but not guaranteed) conversion to full?time.
Team: Small, highly collaborative AV group including a department manager, an AV engineer, and an AV implementation manager, partnering closely with Workplace and IT.
The pay for this W-2 position ranges from $50-$56per hour. This position may be eligible for PTO, health and dental insurance, and/or 401(k) benefits upon meeting certain length of service and hours requirements.
Mathys+Potestio values applicants of all backgrounds and experiences. We do not discriminate based on race, color, national or ethnic origin, ancestry, age, religion or religious creed, disability or handicap, sex or gender, gender identity and/or expression, sexual orientation, military or veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.
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Mathys-Potestio, LLC
dental insurance, 401(k)
Apr 02, 2026