Lead Specialist Control Room Management

Description

The Lead Control Room Management Specialist is a subject-matter expert responsible for the strategic oversight of departmental goals and for ensuring compliance with DOT and PHMSA 192 regulations. This role requires a proactive professional to design, implement, and manage complex programs for Control Center training, standards, and regulatory procedures. The Lead Specialist serves as a technical anchor, leveraging advanced data analytics to ensure the safety and integrity of pipeline operations.

Key Responsibilities

• Regulatory Leadership: Maintain comprehensive knowledge of DOT PHMSA regulations and lead the development of CRM Procedures to ensure ongoing compliance.

• Alarm Management: Maintain Alarm Management Program metrics and KPIs, using data-driven insights to evaluate and improve program effectiveness.

• Training & Curriculum: Develop and oversee comprehensive training programs, including initial, recurring, and annual compliance training, desk-top drills, and testing for Controllers.

• Project & SCADA Integration: Act as the primary Control Center representative for SCADA system changes, software enhancements, and large-scale technical projects.

• Audit & Inspection Defense: Lead the preparation for and support of internal and external inspections and audits to validate CRM program maturity.

• Operational Analysis: Perform workload analyses and reviews of controller activities to ensure safe operations and compliance with fatigue management requirements.

• Continuous Improvement: Facilitate incident investigations and "lessons-learned" initiatives to drive department-wide safety goals.