VP, Professional Services PMO (Governance & Delivery Execution)

Role: VP, Professional Services PMO

Location: US Remote

Synonymous Business Title (s): VP, PMO

Overview:

As the Vice President of the Professional Services PMO (Governance and Delivery) at Blue Yonder, you will play a key role in strengthening how we deliver across our global services organization. This role is focused on establishing the frameworks, standards, and operating discipline that enable our project and program managers to plan effectively, manage risk proactively, and execute with consistency at scale.

This role requires experience operating in large, complex enterprise environments, including leading delivery transformation in support of a unified business platform strategy. The ideal candidate brings a track record of enabling end-to-end delivery across platform-based solutions, where standardization, scalability, and cross-functional alignment are critical to success. Experience working at the scale of a global SaaS organization, managing high-volume, multi-region delivery portfolios, is essential.

Leveraging your experience in application delivery methodologies, you will help advance our delivery approach toward a more outcome-oriented model, ensuring how we plan and execute work is aligned to customer value and business impact. Leading a global PMO team, you will partner closely with Professional Services leadership to strengthen governance, improve delivery performance, and build the capabilities that enable our teams to consistently deliver high-quality outcomes for our customers.

What You'll Be Doing/Key Responsibilities:

Delivery Governance & Enablement:

• Define and scale delivery standards, including planning rigor, stage gates, and risk management practices, to drive consistent execution
• Implement project management frameworks, tools and standards to enhance project visibility, accountability, and execution discipline across the delivery lifecycle.
• Drive adoption of delivery processes and tools, improving data quality, work plan integrity, and execution transparency across teams
  

Project Portfolio Management:

• Provide visibility into portfolio performance, including delivery health, financial outcomes, and emerging risks
• Improve forecast accuracy through stronger planning discipline and alignment between execution and financial expectations
• Partner with Finance and Services Operations to improve revenue realization and overall portfolio performance

Operating Model & Continuous Improvement:

• Support the evolution toward a platform-based delivery model, ensuring delivery frameworks, estimation approaches, and execution practices are aligned to scalable, repeatable platform implementations rather than bespoke deployment
• Establish a consistent operating cadence for portfolio reviews, risk management, and performance tracking
• Standardize delivery practices across teams to improve consistency, scalability, and predictability
• Partner cross-functionally to improve alignment between scoping, planning, and execution
  

Stakeholder Engagement:

• Partner with senior leadership and cross-functional teams to ensure clear alignment on business objectives, scope, and expected outcomes.
• Provide transparent, executive-level insights into delivery health, risks, and value realization.
  

Team Leadership:

• Recruit, mentor, and manage a high-performing PMO team, and assist in mentoring PMs in Professional Services.
• Build program management capability across the organization, reinforcing consistent practices and expectations
• Foster a culture of accountability, innovation, and continuous improvement within the PMO.

What We're Looking For:

Required Qualifications:

• Bachelor's degree required; MBA preferred.
• PMP or PgMP certification required.
• 15+ years of experience in Professional Services, Program Management, or Consulting/Services Transformation leadership.
• Proven track record leading large, complex, global customer delivery programs in a SaaS or enterprise technology environment, including operating within highly matrixed organizations and managing delivery across multi-region, multi-product, and platform-based solution landscapes
• Demonstrated ability to build and scale a Professional Services PMO, driving governance, execution excellence, and customer outcomes.

Soft Skills:

• Strong understanding of SaaS delivery models and enterprise implementation complexity
• Executivelevel leadership, communication, and stakeholder influence.
• Ability to influence across highly matrixed organizations, aligning diverse stakeholders across Product, Sales, Finance, and Delivery to drive enterprise-wide outcomes
• Comfort operating in environments with high levels of ambiguity, scale, and transformation complexity
• Balanced strategic and execution-oriented mindset, with a strong focus on delivery performance and risk management
• Ability to operate effectively in a fast paced, global Professional Services environment.

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The base salary range for this position is $212,361 to $275,639.

The salary range information provided, reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual salary will be commensurate with skills, experience, certifications or licenses and other relevant factors. In addition, this role will be eligible to participate in either the annual performance bonus or commission program, determined by the nature of the position.

At Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our robust benefits package and options that includes:

• Comprehensive Medical, Dental and Vision

• 401K with Matching

• Flexible Time Off

• Corporate Fitness Program

• A variety of voluntary benefits such as; Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more

At Blue Yonder, we are committed to a workplace that genuinely fosters inclusion and belonging in which everyone can share their unique voices and talents in a safe space. We continue to be guided by our core values and are proud of our diverse culture as an equal opportunity employer. We understand that your career search may look different than others, and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.