ServiceNow Architect

Who We Are

Known for being a Best Place to Work and a People First company, IronArch Technology is an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) specializing in providing innovative solutions and world class services to Federal Government clients.

Our employees have voted us as a 'Best Place to Work' 9 times and we are an INC 5000 recipient for being one of the fastest growing businesses in the United States.

Our Values: Deliver Outcomes with Speed | Own the Work and the Results | Respect People. Speak Directly. | Stay Curious. Enjoy the Journey.

What You'll Do

As an architect/integrator, you know how to harness the latest technologies by developing low-code platforms and creating user-friendly solutions for your clients. We're looking for a seasoned solution engineer like you to support the management of ServiceNow from vision to production-ready, solving our clients' most complex challenges.

You'll share your skills in programming languages and databases, using little to no code to identify new techniques and improve the digital environment. You'll use the latest cloud tools as you guide your team and develop creative solutions. Using your technical knowledge, you'll work cross-collaboratively to automate and accelerate cloud modernization and reduce system maintenance and development costs. You'll be a trusted advisor to your clients as you translate their IT needs and future goals into a plan by crafting architectural patterns, design standards, and implementing best practices.

• 5+ years of experience with ServiceNow development, including core ITSM tables, CSM, Glide, scripting, business rules, client scripts, custom apps, or development methods
• Experience in ServiceNow GRC implementation including Risk Management and Audit Management
• Experience with ServiceNow configuration management database (CMDB) administration
• Experience implementing scripted web services in ServiceNow, jQuery, or Prototype libraries, Java, and CMDB or asset integrations in ServiceNow
• Experience coordinating and leading client workshops
• Experience with scoped delegated development in a multi-vendor environment
• Knowledge of SOAP and REST web services
• Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements
• Bachelor's degree in CS, EE or engineering/technical and 10 years of experience or 18 years of experience in lieu of degree

Preferred Experience

• Experience with ServiceNow Enterprise Agile Planning (EAP) in Strategic Planning Module
• Experience supporting VA Enterprise Efforts
• Experience with Object Oriented Programming, SQL, and NoSQL databases
• Experience with application design concepts and tools, including using UML, ERD, and Flow Diagrams
• Experience introducing open-source solutions into ServiceNow via Script Includes or as JS or CSS Includes
• Experience implementing ServiceNow inside a DevOps pipeline
• Experience with Agile Scrum development methods
• Knowledge of SAML, Active Directory, or LDAP Integrations
• Ability to work with stakeholders to define requirements
• CIS-CSM Certification

(#LI-remote)

Why IronArch Technology?

• Awarded Best Place to Work 9 times!
• Competitive compensation and market-leading bonus opportunities
• Medical, dental and vision benefits where a significant portion of the premium is subsidized by IronArch. For qualifying high deductible health plans, IronArch also contributes towards a Health Reimbursement Account to cover eligible medical expenses
• Company-provided healthcare concierge assistance to help explain your coverage in plain language; help you find, choose, and schedule quality care; and address billing, benefit, or claims concerns, potentially saving hours of your time
• 401(k) retirement plan where the company contributes dollar for dollar up to 3 percent, and 50 cents on the dollar for the 4th and 5th percent with immediate entry and immediate vesting
• 20 days of PTO accumulated per calendar year
• 11paid holidays
• Bereavement, jury duty, parental (maternity/paternity/adoption), and military leaves
• Sabbatical programs
• Company-paid short- and long-term disability
• Company-paid life insurance
• Voluntary life, accidental and indemnity income replacement benefits
• Professional development reimbursement
• Health club reimbursement
• Matching donation program and annual philanthropic activities
• Pet insurance
• And more!

Apply today to learn why IronArch Technology has been recognized as "Best Place to Work" for 9 years!

IronArch Technology is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

In alignment with applicable state and local pay transparency laws, IronArch includes a salary range in our job descriptions to support equity and transparency in our hiring process. The compensation range provided reflects what we reasonably expect to offer for this role, with the final offer determined by a variety of factors including skills, experience, and scope of responsibilities.