Performance Specialist, New York

PPG Industries, Inc
United States, New York, New York
242 West 30th Street (Show on map)
Apr 07, 2026
As the Performance Specialist, you will improve measurable operational improvement, productivity, and profitability within assigned PPG CDN customers, MSO accounts, and Strategic PPG Customers. You will be a trusted partner to collision center leadership by delivering PPG Collision Services, operational expertise, and performance-based solutions that strengthen long-term customer relationships and enhance PPG loyalty. You will report to the Collision Performance Manager. Responsibilities Be a primary support contact for PPG CDN customers, MSO locations, and Strategic PPG customers. Focus on existing main accounts with an emphasis on retention, growth, and performance improvement. Partner with PPG sales, leadership teams, and distribution to align service efforts with strategic goals. Complete all required Workday corporate training, maintaining full compliance with PPG requirements Ensure all assigned corporate learning, certifications, and compliance modules remain current Conduct structured KPI and performance reviews with important customers Develop and track action plans tied to customer goals and agreed performance metrics Observe shop workflows and identify constraints improving productivity or profitability Be an trusted advisor by connecting operational improvements to measurable outcomes Collaborate with PPG sales, Strategic Account Manager, and distribution partners to ensure aligned customer messaging and support Qualifications College Degree or 3+ years of equivalent work experience in a related field Customer Service Experience Accountability with experience and accurate follow up. Work with all levels of team. Oversee technical customer service support. O nas: PPG: CHRANIME A ZKRALUJEME SVT Diky vedeni v oblasti inovaci, udritelnosti a barev pomaha PPG zakaznikm v prmyslovych, dopravnich, spotebitelskych a stavebnich odvtvich a dalich trzich zlepovat vice povrch vice zpsoby ne kterakoli jina spolenost. Dali informace najdete na www.ppg.com a sledujte @PPG na X. The PPG Way 2030 Jsme partnery naich zakaznik Proaktivni. Odvani. Dvryhodni. Vechno, co dlame, zaina naimi zakazniky. Naslouchame, jedname rychle a nepestavame, dokud nevyeime jejich nejvti vyzvy. Kdy se dai naim zakaznikm, dai se i PPG. Jedname cilen a rychle Agilni. izeni daty. Samostatni. Podstupujeme promylena rizika, abychom si udreli naskok ped konkurenci. Pracujeme proaktivn a agiln, vyuivame kvalitni data k vyvoji eeni, ktera vytvaeji hodnoty. Vynikame v tom, co dlame Produktivni. Spolupracujici. Odpovdni. Bez ohledu na nai roli umime pojmenovat problem, pebirame odpovdnost a vdy pichazime s eenimi. Jsme proaktivni i pohotovi, neustale se zlepujeme a dosahujeme vysledk. Podporujeme kolegy, ktei jsou v kadodennim kontaktu se zakazniky Usilujeme o vitzstvi Zameni na budoucnost. Motivovani. Ambiciozni. Ziskov rozvijime nae podnikani a chceme uspt spolen se zakazniky. Dosahujeme vysledk, pijimame nove technologie a vyuivame agilitu i rychlost jako nae pednosti. Jsme hrdi na PPG Silni. Jednotni. Odhodlani. Pracujeme bezpen, jedname s integritou a respektujeme rozmanitost. Oslavujeme uspchy a jsme hrdi na pozitivni dopad, ktery spolen vytvaime pi ochran a zkralovani svta. V PPG pouivame umlou inteligenci v naborovem procesu, abychom proces zefektivnili. Nastroje umle inteligence nerozhodnuti o zamstnani. Vice informaci naleznete na https://careers.ppg.com/cs/cs/candidate-resources. PPG poskytuje rovne pileitosti vem kandidatm a zamstnancm. Nabizime pileitost rst a rozvijet svou karieru v prostedi, ktere poskytuje naplujici pracovni misto pro zamstnance, vytvai prostedi pro kontinualni ueni a pijima napady a rozmanitost ostatnich. Vichni kvalifikovani uchazei jsou posuzovani spravedliv, bez ohledu na pohlavi, vk, pvod, viru, zdravotni stav i jinou osobni charakteristiku. Pokud potebujete podporu z dvodu zdravotniho znevyhodnni, napite prosim na recruiting@ppg.com. Platove rozpti a benefity v PPG se mohou liit podle lokality, co nam umouje konkurenn odmovat zamstnance na rznych geografickych trzich. PPG pi rozhodovani o odmovani zohleduje nkolik faktor, vetn, ale nejen, dovednosti, zkuenosti a koleni, kvalifikaci a vzdlani, licenci a certifikaci a dalich organizanich poteb. Mohou platit i dali pobidky. Nae programy zamstnaneckych benefit jsou navreny tak, aby podporovaly zdravi a pohodu naich zamstnanc. Vekere pojistne kryti a benefity budou v souladu s podminkami pislunych plan a souvisejicich idicich dokument. O benefitech s Vami bhem naboroveho procesu bude jednat Va nabora. PPG si ceni Vai zptne vazby k naemu naborovemu procesu. Doporuujeme Vam navtivit Glassdoor.com a poskytnout zptnou vazbu k procesu.