Sr. Associate, Merchant & Commercial Payments Risk

First National Bank of Omaha
vision insurance, tuition assistance, 401(k)
United States, Nebraska, Omaha
Apr 09, 2026
At FNBO, our employees are the heart of our story-and we're committed to their success! Please see below the details of this career opportunity and how it fits into our organization's success. Summary of the Job: We are seeking a high-performing Senior Associate to support and enhance the risk oversight framework for our Merchant Services and Commercial Payments business lines. This role operates within the first line of defense and plays a critical part in ensuring that risk management practices are effectively embedded into day-to-day product management, operations, and strategic initiatives. This position is ideal for a candidate who combines strong risk and control expertise with a deep understanding of payments products and a desire to influence how those products are designed, delivered, and scaled. You will work closely with product, operations, and technology partners to strengthen controls while enabling responsible growth. About This Role: Key Responsibilities Risk & Control Oversight Support and enhance the risk and control framework across Merchant Services and Commercial Payments products Identify, assess, and document risks across the full product lifecycle, including onboarding, transaction processing, settlement, servicing, and third-party interactions Evaluate control design and effectiveness; recommend and help implement enhancements to strengthen the control environment Ensure alignment with enterprise risk frameworks and regulatory expectations Assess product-specific risks including fraud, operational, compliance, and third-party/vendor risks Ensure issues are resolved in a timely and sustainable manner, with appropriate documentation, validation, and stakeholder alignment in partnership with Issues Management Team Audit & Compliance Testing Management Serve as the primary first line contact for Internal Audit, External Audit, and Compliance testing engagements impacting Merchant Services and Commercial Payments Coordinate and manage all phases of audit and testing activities, including planning, walkthroughs, evidence gathering, and stakeholder alignment Ensure timely, accurate, and well-controlled responses to audit and testing requests, maintaining high standards of documentation and traceability Partner with business and control owners to proactively identify potential gaps ahead of formal reviews and implement corrective actions Translate audit and testing results into actionable insights, driving sustainable remediation and control enhancements Track and report on audit findings, management actions, and validation efforts to ensure closure within established timelines Identify thematic issues and trends across audits and testing results to inform broader risk assessments and oversight program improvements Governance & Reporting Contribute to governance routines, including risk committees, new product approval forums, and control reviews Develop and deliver clear, actionable reporting and risk insights to senior management Monitor and refine key risk indicators (KRIs) and metrics specific to payments products to proactively identify emerging risks Change & Initiative Risk Support Partner directly with Risk Implementation Leads, Product Managers and Business Leaders to embed risk and controls into product design, development, and lifecycle management Assess risks associated with new product launches, enhancements, and strategic initiatives Partner with stakeholders to ensure appropriate controls are designed and implemented as part of change efforts Business Partnership & Risk Culture Collaborate closely with Product, Operations, Technology, Compliance, and Internal Audit teams Provide effective challenge while enabling business objectives and innovation Promote a strong risk culture and proactive risk identification within the first line of defense The Ideal Candidate for This Role: Qualifications Required 5+ years of experience in risk management, operational risk, audit, compliance, or related functions within financial services Direct experience supporting payments, merchant services, or commercial banking products, with a strong understanding of payments ecosystems (e.g., card networks, ACH, wire processing) and familiarity with merchant acquiring, payment gateways, or treasury management services Knowledge of risk and control frameworks (e.g., RCSA, issue management, control testing) Proven ability to influence stakeholders and partner effectively with product and business teams and excellent communication skills, including experience presenting to senior stakeholders Preferred Experience in a first line of defense role supporting product or business teams Experience supporting new product development or product risk assessments Analytical skills with the ability to interpret data and identify trends or anomalies Relevant certifications (e.g., CRCM, CISA, or similar) Candidates must possess unrestricted work authorization and not require future sponsorship. Compensation: Compensation range (base pay): $81,662.00-$134,741.00 This role may have a specific starting pay within this range. Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level. Work Environment: It is anticipated that the incumbent in this role will work in a hybrid capacity, balancing in-person collaboration three (3) days a week with remote flexibility two (2) days a week. As part of our team, you'll experience the energy and relationship-building of face-to-face collaboration while still enjoying the flexibility of remote workdays. We provide the tools and technology to ensure seamless transitions between work environments, supporting your productivity wherever you are. Please note that work location is subject to change based on business needs. Benefits Overview: We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs: Medical, Dental, Vision Insurance 401k, With Matching Contributions Time Off Programs Health Savings Account (HSA)/Dependent Care Employee Banking Growth Opportunities Tuition Assistance Short-Term/Long-Term Disability Insurance Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/. For additional information regarding compensation and benefits, e-mail FNBO at TAGAdmin@fnni.com. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message. Job number: R-20260611 Equal Opportunity & Belonging: FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves-no matter their role or where they are in their journey. Learn more here. FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity. Click here to download 'EEO is The Law' Self-Print Poster Click here to download 'EEO is The Law' Supplement for Federal Contractors Click here to download 'EEO is The Law' GINA Supplement FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants) Application Deadline: All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.