Sawnee EMC is seeking qualified candidates for the position of Marketing Representative. Requires: a bachelor's degree in marketing, business, communication, or a related field, and a minimum of two (2) years related experience in a marketing, business, or electric utility environment. Responsible for developing and implementing programs, creating print and digital publications, assisting members with energy usage, natural gas, rebates, incentives, and promoting the Cooperative in the community. Seeking individual with excellent organizational, written and creative skills.
PURPOSE
- To provide support to the Marketing Department and to all SEMC members.
- To improve the operating efficiency of the cooperative.
- To help achieve SEMC's continued success through creative and effective marketing techniques.
- Demonstrate an attitude that the job exists to effectively serve every SEMC member, and at every opportunity, the employee should strive to achieve increased member loyalty, satisfaction, and public support for SEMC.
DEMANDS
- Bachelor's degree from four-year college or university in Marketing, Business Administration, or a related field; and
- A minimum of two (2) years' related utility experience; or a combination of education and work experience; or equivalent experience as solely determined by the Corporation.
REQUIREMENTS
- Proficient level of competency and working knowledge of Windows, Microsoft Office, and NiSC iVUE to include ABS/CIS/OMS software and other software in use by the Corporation. Advanced working abilities developing spreadsheets and graphs, building and operating formulas, input into databases and constructing presentations.
- Ability to communicate well with all departments of the Corporation, as well as members of the Corporation.
- Excellent verbal, written and listening communication skills enabling successful communication of programs and products through public speaking engagements, face-to-face and telephone discussion, and written presentations.
- Excellent interpersonal skills to interact productively with employees, members, and the public.
- Excellent cognitive skills to maintain current knowledge on advances and changes in the electric utility industry as well as marketing concepts.
- Excellent organizational skills to effectively plan and coordinate projects and goals, and to economize the utilization of both time and equipment.
- Excellent creative skills to steadily produce innovative new ideas and solutions.
- The position requires the ability to work under frequent deadline pressures, multiple changing priorities, and frequent interruptions, along with assisting members as needed.
- Valid driver's license
- Regular and reliable attendance record.
- Flexible work hours as necessitated by circumstances, on-call functions, and irregular work shifts.
- Flexibility for irregular work hours, including evenings and weekends as necessitated by circumstances.
- Position requires that this individual report in time of natural disaster and weather-related emergency and recognizing that the Corporation (SEMC) is an electric utility.
- Ability to work in a constant state of alertness and safe manner is an essential job function.
- Requires the successful passing of SEMC's post offer employment entrance background check, drug screens, and physical examination.
RESPONSIBILITIES
- To assist the Director of Marketing by performing various tasks within the department that promote the Cooperative's public image and enhance its public and community appearance.
- To promote the cooperative and help to attract new members in a competitive environment by building relationships with members, but existing and new.
- Assist members with effective utilization of electricity, natural gas and rebates and incentives, and process orders.
- Create and develop publications, brochures, advertisements and marketing concepts for the retention and expansion of corporate member base.
- Works with Marketing staff and former SEMC members to update member records to ensure patronage capital is received.
- Process and assist Marketing staff to enroll members into the Smart Savers program via online portal.
- Provides support and assists in the preparation for SEMC's Annual Meeting of Members.
- Coordinates department events and ensures and manages certain aspects of events.
- Assists in responding to Marketing Department related emails and correspondence.
- Proficient skill in Canva to design flyers, newsletters, and other materials as needed.
- Processes rebates and issues credit on member accounts.
- Complete data entry in Excel for certain Youth Scholarship programs and other related programs.
- Works with other sections and/or departments to ensure the expedient and proper handling of both internal and member-oriented projects and requests.
- Works with the marketing team to plan and promote new products and programs.
- Proposes creative concepts and solutions that aid in the day-to-day projects and activities of the corporation.
- Records, routes and maintains appropriate records.
- Continuously strives to improve knowledge base within the position through self-study and outside course offerings.
- Maintains current knowledge on advances and changes in the electric utility industry as well as marketing concepts.
- The duties identified above are the major responsibilities/essential functions of this position. These are not intended to cover each aspect of the position. At times, the scope, duties, functions, and responsibilities of a given position may change or be temporarily altered based on the needs of SEMC.
- The basic requirement of every position is to perform all tasks, projects, and any other duties as requested and assigned by the reporting authority to fulfill the objective of SEMC.
PRINCIPAL ACCOUNTABILITIES
- This position reports directly to the Associate Vice President of Member Services.
- This position does not have supervisory responsibilities or direct reports.
- Requires the reliable and accurate performance of duties, to include decision-making responsibilities.
- Fulfill responsibilities in accordance with the organization's policies and applicable laws.
- Internal Communication: This position's internal members consist of all SEMC employees and assigned contract workers.
- External Communication: This position's external members include all SEMC members, the public, as well as vendors, legal advisors, regulatory agencies, and professional organizations. Responsibilities include addressing complaints and resolving problems.
WORKING CONDITIONS
- While performing the duties of this job, the work in general office conditions with sedentary physical requirements and is regularly required to sit, speak and hear, use hands to key, grasp, handle or feel; reach with hands and arms.
- The employee is occasionally required to stand, walk, stoop, kneel, crouch, bend, kneel or crawl.
- Duties are performed within a cubical workstation, office environment with extended periods of time spent working with a computer and reading print materials.
- Duties require the physical ability of sitting, keyboarding, stooping, crouching, reaching, grasping, hearing, speaking, writing, operation of telephone, operation of miscellaneous office equipment, as well as other defined sedentary tasks.
- The employee is frequently required to lift ten (10) pounds. The employee is occasionally required to lift twenty-five (25) pounds.
- The vision requirements include close vision and ability to adjust focus.
- The noise level in the work environment is usually moderate.
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