MH Central Scheduler

SUMMARY:

• To schedule all surgical, pain, endoscopic or site specific procedures as well as PAT visits in the hospital computer system.

• This communication is received from the surgeon's office and takes into account such variables as equipment limitations, staffing operating room availability and coordination with the anesthesia staff; this will be done in a timely manner and with goal of 100% customer satisfaction.

• Schedules accurately all surgical procedures in hospital computer system.

• Collect all necessary information to book the procedure at the hospital or off site.

• Accurately enters all patients' demographic and insurance data into the hospital computer system.

• Accurately book the appropriate procedure in the appropriate location for the appropriate date and time.

• Indicate any specific need the patient may have or requests made by surgeon.

• Provide physicians office with necessary information for procedures.

• Be mindful that the customer deserves complete satisfaction in all dealings with the Medical center.

• Answer the telephone promptly.

• Make every effort to accommodate the patient and physician when scheduling procedures.

• Keep your voice at a low to moderate level, always mindful of confidentiality.

• Demonstrate awareness of and responds to customer needs in a continuing effort to improve quality of service.

• Receive all necessary required paperwork (H/P, Consents).

• Dissemble medical records when patient is discharged.

• Document OR record, PACU, and Anesthesia times in hospital computer system. Verify all cases.

• Assist with Kronos timekeeping.

• Prepare and deliver all monthly reports to PCD and Perioperative director with in a timely manner (Volume, block utilization, turnover times).

• Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done.

The core Success Factors include:

Instill Trust and Value Differences
Patient and Community Focus and Collaborate

MINIMUM QUALIFICATIONS:

REQUIRED QUALIFICATIONS:

• 1 to 2 years of current experience in an OR setting.

• Strong computer skills, knowledge of Meditech preferred.

• Knowledge of medical terminology

• Customer focused

EDUCATION:

High School Diploma or GED

Pay Range:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Work Type:

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Driving Required:

Union: