Infrastructure Engineer (Systems & Storage)

Infrastructure Engineer (Systems & Storage)
We are seeking a versatile Infrastructure Engineer to act as the guardian of our data integrity and physical backbone. This role manages the "Persistence Layer" of our global healthcare-related suite—ensuring our high-performance storage and network stacks are resilient, secure, and ready for massive scale.

You are a technical "Generalist" who is equally comfortable in a terminal as you are in a data center. You will own the health of our NetApp and Qumulo storage clusters and maintain the network security boundaries that keep our patient data safe.

Key ResponsibilitiesNetwork & Security: Maintain Fortigate firewalls and Cisco network infrastructure, ensuring high availability and secure VLAN management.

Storage Management: Administer high-performance NetApp clusters and high-capacity Qumulo systems.

Data Center Operations: Manage the physical health of our East Coast data centers, including racking, cabling, and hardware lifecycle management.

Collaboration: part of a global team, working closely with off-shore infrastructure engineers. Willing to initiate discussions with development teams early in the cycle. 

Incident Response: Participate in a modernized, data-driven incident response process to ensure 24/7 stability for our production environments.

What You BringStorage Depth: 2+ years of experience with enterprise storage (specifically NetApp/ONTAP) including volume management and snapshots.

Systems Generalist: A solid foundation in Linux (RHEL, OL8) and VMware virtualization.

Networking Fundamentals: Comfortable managing firewall rules and switching in a complex, multi-site environment.

Operational Discipline: Experience working within highly regulated frameworks like HIPAA, SOC2, or ARC-AMPE.

Mobility: Ability to travel to our East Coast data center locations for hands-on hardware.

Preferred Skills & MindsetCloud Infrastructure Management: Experience with Oracle OCI is a plus.

Automation-First: Experience with (or a strong desire to master) Ansible, Terraform, and Python is a plus.

Monitoring & Logs: Experience with modern observability tools like Datadog APM and CloudStrike Falcon is a plus.

Problem Solver: You don't just fix the ticket; you find a way to automate the fix so the ticket never returns.