Biologics Development - Business Operations Associate

Position Title: Biologics Development - Business Operations Associate

Work Location: Hybrid, Devens, MA

Assignment Duration: 12 months

Work Schedule: Mon-Fri (normal business hours)

Work Arrangement: 50% Onsite

Position Summary: The Business Operations Associate provides administrative and operational support to the CTD Strategy, Planning & Operations organization by coordinating procurement activities across capital equipment purchases, ad hoc laboratory supplies, contracts, invoicing, and spend tracking.

Key Responsibilities:

• Coordinate capital equipment purchase requests by gathering required specifications, documentation, and approvals.
• Support the collection of supplier quotations and route materials for review and approval by senior procurement staff.
• Create and track purchase requisitions and purchase orders in accordance with internal procedures.
• Track order status, delivery schedules, and installation milestones.
• Coordinate communication between Lab Operations, Facilities, and vendors to support delivery and equipment readiness.
• Ensure all procurement documentation aligns with internal capital approval and compliance processes.
• Review laboratory supply requests for completeness, accuracy, and required approvals.
• Execute purchase orders using approved suppliers, catalogs, and sourcing channels.
• Track order fulfillment and follow up with suppliers to support timely delivery.
• Maintain accurate records of orders, confirmations, and receipts.
• Escalate discrepancies, fulfillment issues, or non?standard requests to senior team members.
• Track invoice status and identify discrepancies related to pricing, quantities, or proof of receipt.
• Support invoice reconciliation within Procure?to?Pay (P2P) systems.
• Maintain invoice logs and supporting documentation.
• Escalate unresolved invoice issues to procurement or finance partners for resolution.
• Maintain organized procurement documentation to support audit readiness and compliance.
• Support process adherence by following defined SOPs and escalation paths.
• Assist senior procurement staff with special projects and initiatives as assigned.
• Continuously learn procurement systems, policies, and best practices.

Qualification & Experience:

• Required Bachelor's degree in business administration, scientific discipline, or equivalent qualification
• 4-7 years supporting procurement-related activities or comparable operational roles
• Foundational experience or strong interest in procurement, operations, or supply chain support functions
• Exposure to purchasing, invoicing, or financial processes preferred
• Robust attention to detail and organizational skills to manage multiple priorities and adapt to shifting deadlines
• Effective communication skills for collaboration across various teams
• Proficiency in Microsoft Excel, Word, and email tools
• Willingness to learn procurement systems and processes with guidance
• Working knowledge of ERP systems such as SAP and Ariba preferred
• Strong organizational abilities and meticulous attention to detail
• Excellence in verbal and written communication
• Collaborative, service-oriented mindset
• Comfort engaging with both technical and non-technical stakeholders