IT Systems Technician

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The Opportunity:

JR Automation, a Hitachi Group Company, is driven to deliver customer success worldwide. We provide intelligent automated manufacturing and distribution technology solutions that transform how the world's leading manufacturers make and distribute products. Our strength is our people and we're always looking to get stronger across North America, Europe, and Asia. Join us as a Systems Tech in Holland, MI as we work together to bring innovative automation solutions to life.

Location Type: This is a full-time hourly position based onsite in Holland, MI.

What We Offer:

• Competitive wages, medical benefits starting your first day, and paid parental leave

• Opportunity to work on customized, 1-of-1 automation projects

• A collaborative, engineering-driven environment

• Career growth and skill development opportunities

• A role where craftsmanship and quality truly matter

• Work with cutting edge and innovative technologies

Role Overview

As anIT Systems Technician,you will be responsible for the maintenance and upkeep of computers, hardware, and software within the company. You will work within our ticket system to assist employees/customers as needed. Outside of day-to-day tasks, you will have the opportunity to work with our greater IT team to tackle corporate initiatives.

This is an onsite-hourly position paying $21 - 25/hour based on previous experience and skillset.

How You'll Make an Impact:

• Maintain and assist in the maintenance and upkeep of computers, hardware, and software within the company.

• Work within a ticket system to assist employees / customers as needed with various tasks related to company hardware / software / infrastructure.

• Position is required to research, identify, troubleshoot and resolve a variety of computer issues relative to hardware and operating system issues.

• Required to be extremely flexible and can work with little direction and/or adjust to changing needs.

• Help maintain computer and inventory lists, stock lists and other supported applications IT will use in the management of the computer systems.

• Imaging and deployment of system rotation schedule

• Position is required to become involved with the user training and promotion of internal applications that have been developed and prepared for employee usage.

• Develop and maintain positive relationships with all employees and look for ways to maintain productivity.

• Employee must be able to adapt to various sets of tasks regardless of knowledge and/or skills on the task.

• Assist Engineers as needed with various tasks and projects

• Employee must promote positive change within the organization and adapt to changes taking place.

• Emphasis on attendance, dependency, efficient time management and punctuality.

• Position is required to be available for 24-hour on-call rotation schedule (every 7-8 weeks)

• Support machine installation and commissioning at customer sites as needed (may require occasional travel)

Note: This list of responsibilities is inclusive; however, it is intended to be a guideline for activities.

What You'll Bring:

• Associates Degree or equivalent

• 2 yearsofrelated experience and/or training

• Environment&Desktop and Printer support

• CAD experience preferred

• Microsoft Certified Systems Administratorpreferred

• ITIL V4 experience/certification a plus

Skills You'll Have:

• Microsoft Certified (MCTS) or MCITP in Desktop Support. Proficient with MS Office, PC Troubleshooting and repair skills (software/hardware). Maintenance of Windows 7 and Windows 10 (x86 and x64) in professional corporate environment. Active Directory tasks such as user email and domain account management.

• Must be able to communicate clearly and effectively with customers and employees

• Must be able to drive a vehicle on public roadways

Other Details:

• You must be available via phone and immediate contact methods need to be established to ensure proper operating response in the event of critical downtime.

• Potential for domestic and/or international travel as need arises

• Must be able to lift 50 - 70 lbs

Disclaimer: JR Automation requires candidates to successfully complete a 10-panel drug screen, physical examination, and background check.

Company Overview:

At JR Automation, A Hitachi Group Company, we discover potential, reimagine limits, and advance industry. When faced with a problem, we find a solution. Together, we push what's possible to automate for tomorrow.

Join our team of 2,000+ at one of our 20+ facilities around the world and be a part of the most experienced team of advanced automation integrators.

Fueled by Possible.

Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you need a reasonable accommodation to apply for a job at JR Automation, please send the nature of request and contact information to jrcareers@jrautomation.com. Queries other than accommodation requests will not be responded to.