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Service Center Greeter

22nd Century Technologies, Inc.
Pay Rate: $15/hr. on w2
United States, Iowa, Council Bluffs
Apr 13, 2026
Job Title: Service Center Greeter Location: Council Bluffs, IA - 51501 Duration: 8+ Months Pay Rate: $15/hr. on w2 without benefits Shift Timing- 11:00 AM to 3:00 PM. Job Description: The Council Bluffs Driver's License Service Center Greeter plays a key role in delivering an exceptional experience for all visitors. This position is responsible for greeting customers upon arrival, assisting with check-in for scheduled appointments, and coordinating same-day or future appointments as needed. The role ensures that customers have all the required documentation for their visit and provides guidance throughout the process. Role & Responsibilities: Welcome and check in customers for scheduled appointments in a professional and friendly manner. Assist customers with scheduling same-day or future appointments, ensuring accuracy and efficiency. Verify that customers have all necessary documents and provide clear instructions when additional information is required. Process and review select customer applications for completeness and compliance with established guidelines. Respond to general inquiries regarding procedures, requirements, and available services. Provide support for other administrative tasks and projects as assigned. Maintain a positive and helpful attitude to ensure a smooth and pleasant customer experience.