Strategic Communications Specialist

LMI is seeking a talented and dynamic Strategic Communications Specialist to join a high performing team supporting a government healthcare client. This role will lead the development of strategic outreach campaigns, technical and non-technical communication artifacts, training efforts, and user adoption strategies-all designed to foster sustainable engagement and platform integration. By leveraging Human-Centered Design (HCD) principles, this role is pivotal to ensure that the platform grows in alignment with mission objectives. This position may be remote.

LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.

Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors-helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.

Develop and manage strategic communication plans and campaigns aligned with the initiative roadmap, ensuring timely, impactful messaging across all stakeholder groups that increase platform adoption.
• Lead the creation of technical and non-technical artifacts, including Standard Operating Procedures (SOPs), outreach materials, user training guides, website spotlights, social media posts, events, and articles, ensuring consistency with branding and visual identity standards.
• Conduct editing reviews of deliverables, ensuring they align with style guidelines, plain language principles, and accessibility requirements (508 compliance).
• Facilitate the review and clearance of documents to support program operations and platform adoption.
• Collaborate with stakeholders to plan and deliver targeted outreach efforts and comprehensive training programs, particularly for onboarding.
• Implement feedback loops and Human-Centered Design (HCD) principles to refine communications and address barriers to change, increasing stakeholder trust and system usability.
• Leverage data analytics and stakeholder feedback to identify usage gaps, refine communication strategies, and evaluate the impact of outreach and training efforts, ensuring continuous improvement.
• Perform meeting documentation tasks for client-facing meetings, including distributing agendas and capturing key takeaways/action items in clear, comprehensive notes.
• Build trust and alignment with diverse stakeholder groups to drive successful adoption and deep integration of the CMS platform into operations.
• Solve complex challenges in a timely and appropriate manner, demonstrating critical thinking, flexibility, and independence.
• Leverage GenAI tools to enhance content development, improve efficiency in stakeholder engagement tasks, and drive data-informed decision-making.

Required:

• 3+ years of relevant communications experience (including managing technical/non-technical communications and stakeholder outreach).
• Bachelor's degree in communications, public health, healthcare policy, or a related field.
• Proven ability to develop strategic stakeholder engagement plans and impactful communication strategies.
• Superior writing and editing skills with exceptional attention to detail.
• Fluency in Microsoft Office programs (Word, Excel, PowerPoint, Outlook).
• Understanding of plain language writing principles and ability to align deliverables with AP Style guidelines.
• Adept at managing relationships with senior leaders and cross-functional teams to ensure thoughtful, timely communications.
• Ability to juggle multiple deadlines, projects, and priorities in a fast-paced environment.
• Strong problem-solving and communication skills with the ability to work independently or collaboratively.
• Familiarity with Human-Centered Design (HCD) principles and their application to stakeholder engagement and training strategies.

Desired:

• Training in 508 compliance and accessibility standards for document reviews.
• Knowledge of healthcare policy, particularly federal initiatives and operations.
• Experience generating communication plans and artifacts using AI-enabled tools.
• Experience with change management and adoption strategies, including:
  • Developing risk and resistance mitigation plans.
  • Identifying barriers to adoption and implementing solutions to overcome them.
  • Designing training and communication campaigns that address user needs and foster sustained engagement.
  • Using data analytics and stakeholder input to refine adoption strategies and measure their impact.
• Master's degree in a relevant discipline.

Target Salary Range: $57,000 - $97,000

Disclaimer:

The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances.