Technology Sales Associate

JOIN THE PACK!

The Division of Campus Enterprises offers opportunities for employment across our retail and hospitality units. We offer competitive pay, flexible schedules, and opportunity for learning, growth, and promotion.

Wolfpack Outfitters is looking for an outgoing candidate to work as a Technology Sales Associate.

Duties include:
* Ensure customers receive the highest level of customer service via phone, email, and in person
* Resolve any customer issues with a smile
* Maintain a legible and organized filing system, communicate effectively with the buyer and full-time staff
* Answer inquiries and take and process orders, use suggestive selling, ring sales, and special transactions
* Assist with hardware and software selections, restock inventory, and maintain the department
* Assist with the delivery of technology support services, including: DOA (dead-on-arrival) determination, basic troubleshooting, level I triage, and in-store repairs
* Assist, monitor, and service intake and pick-up for our Service partnership is a key job function
* Assist with hardware sales and inventory on hand, product suggestions and reorders, special orders, customer quotes and delivery times, customer orders, and help monitor the security of products on the sales floor and in the stock room

This is an hourly position with a 6 month assignment. There is a mandatory 32-day break at the end of 11 months. Excellent performance during this time may provide an opportunity to renew employment and/or advance.

Campus Enterprises is NC State University's division of retail and hospitality organizations - NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each department is dedicated to providing service excellence, value, and enrichment of the student experience in support of academic success.

As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

What we offer:

Attain Work-life balance with our Childcare discounts, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

* Be an ambassador for NC State Stores and the university as a whole and enrich the quality of life for the campus community and support student success.
* Work as a cohesive team member and play an integral part in creating a positive work environment.

* High School Diploma or equivalency

* Ability to work in a fast-paced environment
* Provide exemplary customer service to every guest.
* Knowledge of computers
* Ability to communicate effectively with customers, supervisors, and peers.
* Ability to follow written and/or verbal instructions.
* Provide outstanding customer service, including the ability to remain professional and respectful under pressure when dealing with difficult situations.
* Excellence in completing all tasks.
* Ability to adapt to the changing customer volume level with a sense of urgency.
* Ability to work well as part of a team.
* Must be able to lift up to 60 lb with or without reasonable accommodation.

* Knowledge/Experience with troubleshooting for PC, Apple and software issues
* Sales experience
* Cash register experience

NA

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.