Assistant Director of Financial Aid

Department: Financial Aid CH
Salary/Grade: EXS/5

The expected salary for this position is between $55,000 - $59,000 per year, in alignment with departmental equity and market data.

Job Summary:

Reporting to the Director of Financial Aid Chicago, the Assistant Director of Financial Aid provides financial aid support for approximately 3,000 Northwestern professional students in the Feinberg School of Medicine by providing information, advice, and counsel to students, parents and staff regarding financial aid regulations and programs, including how aid impacts invoices. Collaborates with Feinberg Admissions to determine aid eligibility based on federal and institutional methodology. Develops financial aid packages for prospective and current students, monitors reporting and/or awarding for one or more designated institutional, federal, or state programs, and supports Feinberg's AWSOM financial wellness and debt management programming in accordance with the AAMC and LCME accreditation. The Assistant Director will primarily work with students, faculty, and staff in the Feinberg School of Medicine. Some evening and weekend work may be required.

Specific Responsibilities:

• Analyzes complex financial aid applications for approximately 800 students using established University guidelines, utilizing both institutional methodology and federal methodology as well as federal and state regulations, and prepares award packages.
• Responsible for monitoring and reporting for one or more federal or state programs or University divisions, under the supervision of senior staff.
• As the primary escalation point for complex cases, this role supervises aspects of client services for Feinberg students.
• Provides detailed information and professional advice to parents and students. Includes the specifics of how aid award is calculated, the Return of Title IV policies, how invoices are impacted, and how academic performance interacts with federal and university financial aid regulations. Information is provided via telephone, email, in person, and occasionally to small groups. The Assistant Director is responsible for sufficiently documenting the outcome of the review and any changes to the student's account to meet federal, state and/or university regulations and policy.
• Provides formal and informal presentations working with the Feinberg School of Medicine Admissions and the Office of Medical Education teams. Presentations may be in-person or online.
• Counsels students along with Feinberg's AWSOM financial wellness and debt management programming in accordance with the AAMC and LCME accreditation.
• Works closely with other Student Financial Services units as well as school/program representatives to resolve issues as needed: financial holds on student registration, loan changes, refund and repayment of awarded funds, etc.

Miscellaneous

Performs other duties as assigned.

Minimum Qualifications:

• A bachelor's degree or the equivalent combination of education, training and experience from which comparable skills can be acquired.

Benefits:
At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more.

Work-Life and Wellness:
Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles.
We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.

Professional Growth & Development:
Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more.

Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process.

#LI-IW1