Receptionist

$17.16 - $20.14 / hour

Receptionist

Pay Rate Range:
$17.16 - $20.14 / hour

At Elderwood, our mission is People Caring for People-and as a Receptionist, you are often the very first impression of that care.

Elderwood of Scallop Shell at Wakefield is seeking a friendly, organized, and dependable Receptionist to join our team. If you enjoy creating a warm and welcoming environment while keeping things running smoothly, this role is a great fit.

Be the welcoming face that sets the tone for exceptional care.

Position Overview:

Receptionists play a vital role in daily operations by supporting administrative tasks and creating a positive experience for all who enter the facility.

In this role, you will:

Greet visitors and answer phones in a friendly, professional manner
• Direct inquiries and assist residents, families, and staff
• Manage mail distribution and administrative tasks
• Support facility coordination and communication
• Assist with light clerical duties and resident support tasks

Why Join Elderwood?

• Competitive hourly pay aligned with your experience

• Tuition Reimbursement Programs

• Shift Differentials

• Full Suite of Health Benefits - Medical, Dental, Vision

• PTO & Holiday Package

• 401K with Employer Matching

• Employee Referral Bonus

• Opportunity to make a meaningful impact on residents' daily lives

• Supportive, team-oriented work environment

• Employee appreciation initiatives throughout the year

• On-the-job training and growth opportunities
• A role that blends hospitality with meaningful care

Responsibilities:

• Answers phones and greets visitors in a friendly manner; ensures that needs of caller or visitor are responded to effectively or by referral to appropriate staff.
• Sorts mail.
• Transport residents as directed by supervisor, management staff or Administrator.
• Delivers newspapers to residents.
• Collects fees and keeps records of guest tickets or special events; takes requests for reservations of conference room.
• Performs typing assignments.
• Forwards mail of discharged residents.
• Performs copy machine duplication assignments.

Qualifications:

• Experience with answering multi-line phone lines.

• Office experience and good typing skills required. Proficiency in Microsoft Office programs preferred.

• Knowledge of office machines and equipment preferred.
• This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.