Clinical Services Manager

Closing Date:

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department's Website:

Minimum Qualifications:

Preferred Qualifications:

• Master's Degree in Nursing (MSN)

• Solid Organ Transplant Experience

Additional Information:

Responsibilities:

• Provides oversight that ensures processes for hiring, onboarding, training, developing, and evaluating providers and staff members within the service line to ensure a highly competent workforce.

• Engages all staff in learning the importance of clinical research which leads to better patient outcomes.

• Engages all staff to participate in clinical research activities pertinent to their job duties.

• Ensures all patient-family centered care principles are fully acclimated throughout the clinical setting, including service recovery processes to address complaints and incidents for patients, families, and visitors.

• Enhances operational effectiveness with improvement projects for the service line, using solid data and analytics that directly impact key metrics related to people, service, growth, margin, and quality.

• Accountable to outcomes that will include measurable targets for patient quality, satisfaction, clinical metrics, employee satisfaction, workforce indicators (turnover, vacancy, advancement), etc.

• Ensures operations are consistent with the overall direction, goals, and focus of the program, including timely response to regulatory agency audit requests, and verifying that required regulatory forms are submitted on time.

Salary Information:

Required Documents to Apply:

Please contact askrecruitment@uams.edufor any recruiting relatedquestions.

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.