Logistics Specialist / Regional Office & Event Support

The Logistics Specialist performs a variety of facilities support functions including warehouse functions, mail processing, deliveries, event set-ups, and general cleaning and maintenance duties. This position is also responsible for maintaining the operation of the micro-market ensuring it is fresh and full while following food safety practices or providing operational support in Credit Union cafe areas. The Logistics Specialist works closely with the Infrastructure, Planning and Facilities team to support the Credit Union.

Work Arrangement - This position is an onsite working arrangement at our Auburn Hills Regional Office (AHRO). Expected travel (using company vehicle) as needed to HQ (East Lansing), local branches, and offsite events as needed.

Schedule - Monday-Friday 8:00am-4:30pm ET; weekend and evenings as needed for events

An offer of employment with MSU Federal Credit Union and affiliates is contingent upon the agreed work arrangement (onsite/hybrid/remote) and work location. MSU Federal Credit Union may or may not be able to accommodate temporary or permanent changes to work arrangements or allow employment outside the city and/or state of residency in which the new hire resides at the time of offered employment.

Compensation & Benefits:

• Salary: $20.00 - $25.00+ per hour, dependent on experience
• 100% Company-Paid Health, Dental, Vision, Life, and Long-Term Disability Premiums
• Up to 26 days of PTO within your first year, as well as Volunteer Time Off & 11 Paid Holidays
• 401(k) with a company match
• Tuition Reimbursement
• Up to 12 Weeks of Paid Parental Leave
• Learn more about our benefits here

Essential Duties and Responsibilities

• Logistics Specialist:
  
  
  
  • Receive, inspect, and stock incoming deliveries; ensure accuracy and condition of items before organizing for inventory or distribution to departments and branches.
  • Maintain a safe, clean, and organized warehouse, loading dock, and storage areas to support efficient daily operations.
  • Take ownership of food service operations within Credit Union micro-markets by maintaining fresh, full displays, rotating stock, and ordering products in accordance with inventory best practices.
  • Ensure food safety and cleanliness standards are followed rigorously; perform routine cleaning, restocking, and support perishable inventory tracking procedures.
  • Sort, deliver, and collect interoffice mail, packages, and supplies; maintain punctual and accurate mail and courier routes across Credit Union locations.
  • Set up and break down conference, training, and community rooms; inspect and maintain furnishings and equipment to ensure high-quality meeting spaces.
  • Support fleet vehicle readiness by fueling, cleaning, inspecting, and scheduling maintenance as needed; maintain accurate records of all vehicle service activities.
  • Escort vendors and contractors as needed and respond to internal facilities and logistics service requests promptly and professionally.
  • Analyze inventory trends and optimize storage strategies to support efficient access, minimize waste, and guide strategic purchasing decisions.
  • Evaluate and improve logistics processes by identifying inefficiencies, updating documentation, and ensuring compliance with service and safety standards.
  • Collaborate cross-functionally to coordinate logistics support for facilities, events, and internal operations, while resolving escalated delivery or inventory issues.
  • Assist in developing sales, inventory and performance reports for management review and planning.
  • Understand the Credit Union's policies and procedures to ensure compliance and accountability for managing operational risks. Adhere to established internal controls and procedures to safeguard assets, prevent fraud, and maintain the integrity of credit union operations.
  • Perform other duties as assigned
  
  
  
  
• Senior Logistics Specialist:
  
  
  
  • Lead vendor management efforts, including contract negotiation, performance evaluation, and participation in the bidding process to ensure cost-effective and reliable delivery solutions.
  • Drive continuous improvement by identifying inefficiencies, implementing process enhancements, and championing best practices in logistics operations.
  • Optimize the use of logistics technologies and systems to improve inventory tracking, forecasting, and service delivery across the organization.
  • Mentor and support logistics team members across all levels and collaborate with cross-functional teams to align logistics strategies with broader organizational goals.
  • Support management in planning, budgeting, and forecasting initiatives by providing insights into logistics trends, resource needs, and operational risks.
  • Oversee high-impact logistics projects and cross-departmental initiatives to support enterprise growth, innovation, and service excellence.
  
  
  
  

Job Requirements:

• Logistics Specialist:
  
  
  
  • High school diploma required
  • Prior experience in customer service, food & beverage business fundamentals, and inventory management, is required
  
  
  
  
• Senior Logistics Specialist:
  
  
  
  • Associate's degree in logistics or trade school certification is required. -OR 3 years of related work experience in retail, warehouse, purchasing, or logistics
  • Prior experience in leading, training, or mentoring others is required; or must have completed or be actively enrolled in a Credit Union leadership program
  
  
  
  

Competencies:

• Core Competencies that must be demonstrated by all Credit Union employees include Communicate, Navigate Change & Evolve, Solve Problems & Make Decisions, Plan, Prioritize, and Achieve, and Collaborate.
• Functional Competencies:
  
  
  
  • Adaptability - Adapts quickly to change and considers new approaches.
  • Detail Orientation - Ensures information is complete and accurate. Adheres to processes as outlined. Follows up to ensure quality and completion of work.
  • Documentation - Demonstrates knowledge of documentation procedures. Tracks changes, makes updates, and relays important information.
  • Initiative - Takes proactive and prompt action to accomplish work goals. Takes action to achieve results beyond requirements.
  • Organization - Arranges work in a systematic way either on small or large scales.
  • Process Knowledge - Demonstrates knowledge of procedures and department or Credit Union processes, and utilizes this knowledge to inform decisions.
  • Superior Service - Prioritizes and acts on the needs of members and employees. Sets the tone and establishes rapport. Acknowledges and clarifies while committing and providing guidance. Summarizes and closes the interaction positively.
  • Systems Knowledge - Demonstrates knowledge of specific Credit Union programs and applications, and successfully navigates these systems.
  • Teamwork - Works well with internal and cross-functional teams to achieve individual, team, department, and/or organizational goals. Values diverse perspectives and working with others to achieve the best outcome possible.
  
  
  
  

Physical Demands and Work Environment

• May be required to remain in a stationary position for an extended period.
• Ability to operate standard office technology, equipment, and tools, which may include many hours of computer and phone usage.
• Frequently needs to move about inside or outside of an office area.
• Exposure to potentially hazardous condition, i.e. robbery. Receives detailed instructions and procedures to be followed to minimize the exposure.
• Frequently moves equipment or materials weighing up to 50 pounds for transport between areas of buildings.
• This position requires onsite presence at the employee's assigned location for all scheduled shifts.
• This position may require work outside of normal business hours.

Disclaimer:

• Please note this job description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and MSU Federal Credit Union reserves the right to change this position description and/or assign tasks for the employee to perform, as MSUFCU may deem appropriate.
• MSUFCU is an affirmative-action, equal-opportunity employer.
• To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.