New

Director, Treasury Services & Platform Enablement

Valley National Bank
United States, New Jersey, Clifton
Apr 21, 2026
Responsibilities include but are not limited to: Own end to end platform operations across treasury and commercial banking products, ensuring stability, performance, data integrity, and strong operational controls. Lead large scale client conversions and onboarding, delivering a first time right experience with minimal disruption and consistent service outcomes. Serve as the executive escalation point for major incidents and outages, driving rapid resolution, root cause remediation, and continuous improvement. Partner closely with Product and Technology leaders to execute the digital roadmap, aligning operational capabilities with strategic growth priorities. Govern operational readiness for platform enhancements, ensuring scalability, resiliency, and client experience considerations are embedded by design. Champion operational excellence through process optimization, automation, and standardization to enhance efficiency and reduce risk.