FEMA - Quality Assurance Review Analysts

FEMA-Disaster Recovery Specialists (Quality Assurance Review Analysts)

Join the Dewberry Team! Are you looking for a rewarding opportunity to help our country with disaster recovery work? Dewberry maintains a cadre of skilled professional and technical staff in an on-call capacity to support disaster recovery work across the United States. We are currently searching for highly qualified Quality Assurance Review Analysts to support these projects. As one of our Disaster Specialists, you will collaborate with some of the best and brightest in the industry and use your expertise to support critical recovery efforts in disaster-impacted communities.This is an excellent opportunity for those who want to use their knowledge, skills and abilities to help disaster survivors at disaster recovery operation work sites throughout the United States and its territories.

* Local candidates preferred, no housing or travel stipend will be provided. This is a nonfulltime, deploymentbased on-call position supporting disaster relief efforts across the United States. Team members are deployed to impacted sites as needed and may travel frequently on short notice. While the role requires physical presence at various disaster locations, it is not tied to a single office or fixed worksite.

Dewberry is a leading, market-facing professional services firm with more than 60 locations and 2,500 professionals nationwide. What sets us apart from our competitors is our people. At Dewberry, we seek out exceptional talent and strive to deliver the highest quality of services to our clients. Whether you're an experienced professional or a new graduate, you'll have the chance to collaborate with the best and brightest and work on innovative and complex projects at the forefront of the industry. Our commitment to excellence stems from our personal integrity and from other defining attributes, which we call "Dewberry at Work," that have inspired our employees to be successful for more than a half-century.

Identification and reporting of quality data internally and externally
• Primary responsibility for oversight of Review Queue production; heavy involvement in Review Queue production
• Proactive interaction with field staff, QC processes, NPSC, No Contact, Customer Service and Production departments
• Assists in reconciliation and special project research as needed
• Ensures adherence across the project to FEMA and Dewberry Codes of Conduct
• Ability to communicate effectively in writing to develop and write work procedures, policies, reports, instructions, briefings and other documents
• Ability to work among a diverse staff in effectively meeting program goals and unexpected workload changes related to disaster assistance activities
• Maintain a familiarity with the FEMA software, implement new program updates and advise appropriate staff of any program changes
• Assigning and reviewing work with subordinates, training and working effectively with subordinates from a variety of backgrounds and with different levels/areas of training
• Assign and review the work of subordinates to ensure they are producing the quality and quantity of work expected within set limits of cost and time
• Field questions and provide guidance for internal and external customers
• Other duties as assigned

• High School diploma required; Associates degree or equivalent preferred from an accredited university
• A minimum of two (2) years of experience in related field is preferred
• Must be able to travel and work onsite at Winchester, VA office
• Prior experience with NEMIS is preferred
• Proficiency with Microsoft applications (Word, Excel, Outlook and Teams) and database software required
• Ideal candidates need to be flexible due to varying schedules/shift and able to work overtime
• Successful candidates will possess a positive attitude, strong work ethic, and desire to help others
• Strong interpersonal skills surrounding customer relations and supporting others are required
• Must have a clean driving record and able to maintain a valid driver's license
• Must be a U.S. Citizen and able to successfully pass a Federal background investigation, to include credit and criminal history

*At this time, Dewberry will not sponsor a new applicant for work authorization.

*This position is covered by the McNamara-O'Hara Service Contract Act of 1965 (SCA).

*Dewberry is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, gender identity or sexual orientation.

*Only recipients of an offer of employment from Dewberry, will be required to submit to a background screening which may include, but is not limited to, employment verification, educational and other credential verification, driving record check, criminal background check, and an investigative consumer report. These screenings will be conducted by Dewberry's background vendor of choice and will be conducted in compliance with all applicable federal, state, and local law.